Software Comparison
Contactually vs SugarCRM vs Timetonote vs WorkETC

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Listed in : CRM

Contactually turns your contacts into relationships, all over email. We know when you email a new lead and reveal what we previously know on him. We p... Learn More

Free Trial

Listed in : CRM

Sugar gives the most innovative, adaptable and affordable CRM in the market and produces the best all-around value of any CRM solution in the industry... Learn More


Listed in : CRM

Timetonote is a web-based communication tool that helps us set up tasks, leave notes, and send messages to various parties. The dashboard can allow yo... Learn More


Listed in : CRM

WORKetc, a small business software and CRM platform, takes the frameworks and routes your organizations uses consistently and makes them accessible th... Learn More

Pricing Starting From

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Contactually

CRM

$ 35
For 1 Month / 1 user(s)

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SugarCRM

CRM

$ 40
For 1 Month / 1 user(s)

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Timetonote

CRM

Free Plan

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WorkETC

CRM

$ 78
For 1 Month / 2 user(s)

Available Features

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Contactually

CRM

Connect Unlimited Email Accounts

Follow-Up Reminders

Social Network Integration

Bulk Messaging (up To 50 Per Day)

Various App Integrations

Customizable Email Templates

Team Contact Sharing

Bulk Messaging (Up To 300 Per Day)

Article + Content Sharing

Programs For Scheduled Workflows

Pipelines For Sales Tracking

Introductions

Introduction Templates

Advanced Permissions

Custom Integrations

Audit Logging

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SugarCRM

CRM

Sales automation and forecasting

Marketing lead management

Support automation

Call center automation

Reporting & Dashboards

SugarCRM Mobile

Cloud or on-premise deployment

15GB storage

Unlimited Studio customizations

Unlimited online support

Support for MySQL and SQL Server (On-Site)

Revenue Line Item Level Opportunity Tracking Forecasting

Product Level Quotes

Advanced Workflow

Role-based Views

100 Concurrent Customer Self-service Portal Users

SQL-Based Reporting Access

Support for Oracle and DB2 (On-Site)

12x5 (hours/days) Email and Phone Support

60GB storage

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Timetonote

CRM

Unlimited Team Members

Files: 20 GB storage

Unlimitedandnbsp;Projects

Unlimited Contacts

Security SSL

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WorkETC

CRM

20,000 Contacts

50GB Storage

Social Media

Email Marketing

Customer Portal

Accounting Integrations

Reporting

Contractor Portal

Deep Reporting

Free Trial Availability

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Contactually

CRM
Free Trial Available
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SugarCRM

CRM
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Timetonote

CRM
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WorkETC

CRM

Most Favorable User Review

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Contactually

CRM
User review from
10
Shaun Naughton
May 17, 2014

Awesome product that help me get my daily stuff done for work. merges salesforce, outlook, gmail, linkedin and facebook data. Makes it easy to stay in touch with people and help me manage my activities and my customer's needs.

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SugarCRM

CRM
User review from
9
Tapan Jain
Sep 20, 2015

Sugar CRM is one of the best open source CRM software in the world. It is one of the most customization friendly CRM which can be tweaked according to needs of sales, marketing and other teams. Even without customization, Sugar CRM caters to most of the needs of sales, marketing and customer support departments. Complete customer profile and past interactions are available on Sugar CRM interface. It even integrates with various social media platforms and pulls all the information so that customer support and sales teams know about the customer and their views about their company. Everything can be tracked from what campaigns the customer was targeted, whether customer was exposed to the campaign and what services or products the customer is interested in.

Pros :

Sugar CRM offers complete customization facility using Sugar Studio. Sugar Studio is a web based tool which helps to add custom functionalities or remove any functionality from the dashboard. This offers customization at the most granular level. Everything from a screen to a particular logic can be modified to suit or match the way your enterprise or teams work. Sugar CRM offers a free community version for the small and medium organizations and a commercial version which can be hosted on the company’s servers for higher security of your customer data. Sugar CRM has also launched Sugar Exchange where commercial CRM version users can find a host of third party applications to enhance the functionalities for their CRM. Sugar CRM offers a broad set of APIs which enables it developer partners to develop a large number of applications that can seamlessly integrate with Sugar CRM. Even the source code is available to the developers being an open source which makes these third party applications a lot better.

Cons :

There is a minimum requirement of 5 users and a subscription of one year for all paid versions. This is a deviation from the industry standards where most of the CRMs require a commitment of only 1 user. It restricts small and medium enterprises to use Sugar CRM. Customer support is not uniform for all the versions. Telephonic support should be available for all the customers with paid versions rather than only to customers with Enterprise or Ultimate versions.

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Timetonote

CRM
User review from
10
helmuthertzog
Dec 29, 2014

We have 2 different companies running on timetonote. The system is really simple to use and provides good background of what is going on in the business. The email tracking is really useful and the integration with Google mail and apps are very useful.

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WorkETC

CRM
User review from
8
toto
Apr 7, 2015

Great software

Most Favorable Critic Review

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Contactually

CRM
100
Shanna Mann , Cloud Coach

Wednesday 01 January 2014

I love Contactually. I spend several months researching and testing various CRMs, and Contactually blew them out of the water by a large margin. CRMs can be painfully clunky to use, and I feel like Contactually successfully balances between being easy to use and fully-featured enough to be really useful.

More about Contactually
View all the Contactually Critic Reviews
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SugarCRM

CRM
75
Chuck Schaeffer , CRM Search

Wednesday 31 December 1969

SFA is very sales-process oriented. The natural account sales stage progression—from a suspect to a lead to a contact to an opportunity and to a win or a loss—can be accomplished with one or very few clicks and from single instance page views. The user interface is uncluttered, simple and gets the job done in a minimum number of keystrokes, but as mentioned it lacks the inviting user experience of a Web 2.0 or consumer technologies application.

More about SugarCRM
View all the SugarCRM Critic Reviews
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Timetonote

CRM
75
AN Jay , Smashing Apps

Sunday 22 November 2009

Timetonote is great for sales people who want a mechanism for tracking customer information, real estate agents who want to keep track of their buyers and sellers information, journalists who want to keep track of people and companies they’ve covered, and many more.

More about Timetonote
View all the Timetonote Critic Reviews
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WorkETC

CRM
100
Anonymous contribution , SmallBizCRM

Wednesday 31 December 1969

WORKetc helps avoid many of the problems faced by businesses using business management software today. WORKetc is extremely affordable, and easy to learn. The intuitive interface of WORKetc helps users get things done in an efficient manner, and yet is heavily customizable to fit the dynamic needs of every business. Having everything in one place brings a level of efficiency seen by few other applications. Definitely recommended for those looking to get a head start and avoid software problems. WORKetc is particularly suited to smaller businesses with a longer, complex sales cycle or project management aspect to their processes. WORKetc is the ideal CRM solution for engineering companies for example.

More about WorkETC
View all the WorkETC Critic Reviews

Most Unfavorable Critic Review

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Contactually

CRM
20
Authenticated Reviewer , TrustRadius

Tuesday 08 July 2014

Contactually Use Cases and Deployment ScopeLooking for a solution to automate my contact management by keeping contacts up to date, tracking them via social, and providing basic lead scoring.

More about Contactually
View all the Contactually Critic Reviews
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SugarCRM

CRM

No critic review available yet for SugarCRM .

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Timetonote

CRM
0
Anonymous contribution , GetApp

Monday 30 November -1

More about Timetonote
View all the Timetonote Critic Reviews
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WorkETC

CRM
40
Anonymous contribution , GetApp

Saturday 23 February 2013

The software boasts superior functions that are marketed to increase productivity. Although, this may be true in the long run, the amount of time and lack of support on the front end makes adoption an issue. From the start, the system would not accept a conversion from free trial to paid account. When calling sales, there was a sales agent available even at night- WOW! Little did I know that this does not filter down to support! The webinars are overall good; but, the time allotted per webinar is not adequate to cover the material and allow time for questions. They are free though! Once you join and begin using the software, the first thing is to load the data. OK, where is the import tools- there they are! The system will upload the data and respond back that the contacts are already there and when your check, there are no contacts. This stops you cold as contacts are the basis for the system's first step in programming. Support! Ah, here lies the issue. The company failed to respond for over 24 hours to support emails and their own form. They do not provide a phone number for support. In fact, the support comes from an "unknown number." When calling the main number, you will simply be told that no one is "available to help you." Again, the only way to get a support tech is to make a fuzz. Who really has time for that in business? 2 starts for the product- would have been higher if I could actually have gotten to use it. 0 starts for support 5 stars for sales and marketing. Does this seem a little off balance to anyone? Not recommended!

More about WorkETC
View all the WorkETC Critic Reviews

Demo Video

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Contactually Demo Video

CRM
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SugarCRM Demo Video

CRM
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Timetonote Demo Video

CRM
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WorkETC Demo Video

CRM

Typical Customer

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Contactually

CRM
  • Business
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SugarCRM

CRM
  • Business
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Timetonote

CRM
  • Business
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WorkETC

CRM
  • Business
  • Personal Use

Supported Devices

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Contactually

CRM
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SugarCRM

CRM
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Timetonote

CRM
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WorkETC

CRM

Supported Languages

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Contactually

CRM
  • English
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SugarCRM

CRM
  • English
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Timetonote

CRM
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Arabic
  • Hebrew
  • Portuguese
  • Polish
  • Ukrainian
  • Danish
  • Norwegian
  • Swedish
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WorkETC

CRM
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Chinese
  • Norwegian

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