Software Comparison
Commence CRM vs SalesforceIQ

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Listed in : CRM

An affordable and strong On-Line CRM Software solution for companies of 5 to 100 users that comprise Contact Management, Activity Management, Sales Ma... Learn More


Listed in : CRM

SalesforceIQ formerly (RelateIQ) automates, simplifies, and extends the way you connect with expert connections. Currently, the item you like is acces... Learn More

Pricing Starting From

screenshot for Commence CRM

Commence CRM

CRM

$ 19
For 12 Months / 1 user(s)

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SalesforceIQ

CRM

$ 25
For 1 Month / 1 user(s)

Available Features

screenshot for Commence CRM

Commence CRM

CRM

Accounts & Contacts

Task, Reminders, Alerts

Customizable Dashboard

Lead Scoring and Assignment

Sales Opportunity Management

Forecast & Reporting

Sales Analytics

E-mail integration

Mobile

Marketing Automation

Drip Marketing

Mass- E-Mail

Letter Templates

Marketing Analytics

Document Library

Web to Lead Capture

Customer Service

Automated Ticketing System

Knowledgebase

FAQ

Reporting

Support Analytics

Support Dashboard

New Customer Portal

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SalesforceIQ

CRM

Effortless setup

Automatic data capture

Intelligent follow-up reminders

Personalized sales tracking

Shared address book

Mobile apps

Webinars and live trainings

Discover potential introductions

CRM data in your inbox

Sales and activity reports

Up to 3 direct integrations

Advanced pipeline reporting

Forecasting

Unlimited direct integrations

API access

Unlimited customizations

Unlimited custom apps

Multiple sandboxes

Additional data storage

24/7 toll-free support

Access to 100+ admin services

Unlimited online training

Sales Data

Sales Cloud Engage

Free Trial Availability

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Commence CRM

CRM
screenshot for SalesforceIQ

SalesforceIQ

CRM

Most Favorable User Review

screenshot for Commence CRM

Commence CRM

CRM

No favorable user review available yet for Commence CRM.

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SalesforceIQ

CRM
User review from
10
Sean O'Connell
Mar 23, 2016

Recently, at my new company, we started using Salesforce IQ within our Gmail emails. We have been using Salesforce IQ for a handful of aspects, including tracking emails, understanding when someone opens our email, tying the emails back to Salesforce, providing times we are free to chat and sending emails out at a future time. I've been using Salesforce (the CRM) for over 5 years now, but Salesforce IQ tied to my email has made life much easier. Now, I don't need to to tie emails back to the account/lead/contact through the BCC "emailtosalesforce/...." which is nice. Along with that, I can specify how I want the tracking to work, and whether I want to tie it to the contact, the opportunity, or (if for some reason) we have multiple options on the email itself.

Pros :

  • Tracking: Being able to see who and when someone opens an email is a huge benefit when it comes to sales. The Salesforce IQ application gives the sales team insight into how emails are working, and when we should follow up.
  • Timing: one of the most tedious aspects of following up with prospects (or even contacts) is sending over times that you are available to speak, connect or demo. With the Salesforce IQ application, you can plug times directly into the email based on times you are free (synced to your work calendar).
  • Creating contacts/leads in SFDC: Salesforce IQ allows you to create new leads/contacts in Salesforce when they do not exist.

Cons :

  • Creating new contacts/leads - sometimes when you create a contact or lead (straight from Gmail), it doesn't allow you to edit the contact/lead right there. The problem with this, is that you end up creating a new point being - x - "contact@aol.com" x - First Name - contact@aol.com x - Last name - ______ x - email - contact@aol.com.
  • You cannot edit the subject lines in which it goes into Salesforce. With a long string, you end with a handful of "Re: xxxxx" when it would be nice to edit (from the source) and change it to "EE - meeting with management this week"

Most Favorable Critic Review

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Commence CRM

CRM
75
Robert Milo , SmallBizCRM

Tuesday 23 September 2014

The product is cosmetically appealing with a clean user interface. The initial screen or dashboard enables the end user to conduct a myriad of functions such as adding a new opportunity, a new lead, a service ticket or support call, a new project, or schedule a follow-up activity with a single click. Navigation is quick and efficient making the product extremely easy to use. The dashboard is also easily customizable by person or job function without programmer intervention. This allows each user to quickly design the dashboard to the way they work.

More about Commence CRM
View all the Commence CRM Critic Reviews
screenshot for SalesforceIQ

SalesforceIQ

CRM
80
Anonymous contribution , AppAppeal

Tuesday 21 October 2014

RelateIQ is designed for professionals in any industry within small, medium and large businesses alike. The app is suitable for sales teams, community managers, customer success reps and account managers who need a better way to manage and track the communications and contact details of their professional relationships. The app can be used by an entire team or just one person.

More about SalesforceIQ
View all the SalesforceIQ Critic Reviews

Most Unfavorable Critic Review

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Commence CRM

CRM

No critic review available yet for Commence CRM .

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SalesforceIQ

CRM
20
Abhinai Srivastava , GetApp

Monday 12 October 2015

We signed up for RelateIQ 2 months ago and did not find it useful so we called the support guys to cancel our subscription. It was then that they informed us that we have no choice but to keep our subscription for a year because of some fine print that they never mentioned before.

More about SalesforceIQ
View all the SalesforceIQ Critic Reviews

Demo Video

screenshot for Commence CRM

Commence CRM Demo Video

CRM
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SalesforceIQ Demo Video

CRM

Typical Customer

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Commence CRM

CRM
  • Business
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SalesforceIQ

CRM
  • Business

Supported Devices

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Commence CRM

CRM
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SalesforceIQ

CRM

Supported Languages

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Commence CRM

CRM
  • English
  • French
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SalesforceIQ

CRM
  • English

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