Software Comparison
BatchBook vs Sellsy vs Kickserv vs SugarCRM

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Listed in : CRM

Batchbook builds software that helps small businesses connect with their customers. Their core product is a small business social CRM designed to help... Learn More


Listed in : CRM

Sellsy is an all-in-one cloud solution that contains a range of product like project management, time tracking, expense management, CRM, Helpdesk, POS... Learn More


Listed in : CRM

The straightforward online software coordinates with QuickBooks. We give a full CRM answer for a service company to deal with all representatives on a... Learn More


Listed in : CRM

Sugar gives the most innovative, adaptable and affordable CRM in the market and produces the best all-around value of any CRM solution in the industry... Learn More

Pricing Starting From

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BatchBook

CRM

$ 39
For 1 Month / 2 user(s)

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Sellsy

CRM

$ 44.9
For 6 Months / 1 user(s)

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Kickserv

CRM

$ 29
For 1 Month / 2 user(s)

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SugarCRM

CRM

$ 40
For 1 Month / 1 user(s)

Available Features

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BatchBook

CRM

Unlimited Users

10.000 contacts

Free Onboarding

Free Support

Unlimited Integrations

Unlimited Deals

Unlimited Organized Bliss

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Sellsy

CRM

Administrator access

Estimates, invoices, etc.

Tasks, emails, and agenda

Free and unlimited support

Mobile and tablet access included

Outlook / Gmail connector

Accounting

Time Tracking

Dropbox Sync

Google Drive Sync

Mailchimp Sync

Mailjet Sync

Simple Mail

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Kickserv

CRM

Sales and Customer Management

Job Management

Employees and Scheduling

Admin, Reporting and Support

Invoice Management

QuickBooks Integration

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SugarCRM

CRM

Sales automation and forecasting

Marketing lead management

Support automation

Call center automation

Reporting & Dashboards

SugarCRM Mobile

Cloud or on-premise deployment

15GB storage

Unlimited Studio customizations

Unlimited online support

Support for MySQL and SQL Server (On-Site)

Revenue Line Item Level Opportunity Tracking Forecasting

Product Level Quotes

Advanced Workflow

Role-based Views

100 Concurrent Customer Self-service Portal Users

SQL-Based Reporting Access

Support for Oracle and DB2 (On-Site)

12x5 (hours/days) Email and Phone Support

60GB storage

Free Trial Availability

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BatchBook

CRM
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Sellsy

CRM
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Kickserv

CRM
screenshot for SugarCRM

SugarCRM

CRM

Most Favorable User Review

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BatchBook

CRM

No favorable user review available yet for BatchBook.

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Sellsy

CRM

No favorable user review available yet for Sellsy.

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Kickserv

CRM

No favorable user review available yet for Kickserv.

screenshot for SugarCRM

SugarCRM

CRM
User review from
9
Tapan Jain
Sep 20, 2015

Sugar CRM is one of the best open source CRM software in the world. It is one of the most customization friendly CRM which can be tweaked according to needs of sales, marketing and other teams. Even without customization, Sugar CRM caters to most of the needs of sales, marketing and customer support departments. Complete customer profile and past interactions are available on Sugar CRM interface. It even integrates with various social media platforms and pulls all the information so that customer support and sales teams know about the customer and their views about their company. Everything can be tracked from what campaigns the customer was targeted, whether customer was exposed to the campaign and what services or products the customer is interested in.

Pros :

Sugar CRM offers complete customization facility using Sugar Studio. Sugar Studio is a web based tool which helps to add custom functionalities or remove any functionality from the dashboard. This offers customization at the most granular level. Everything from a screen to a particular logic can be modified to suit or match the way your enterprise or teams work. Sugar CRM offers a free community version for the small and medium organizations and a commercial version which can be hosted on the company’s servers for higher security of your customer data. Sugar CRM has also launched Sugar Exchange where commercial CRM version users can find a host of third party applications to enhance the functionalities for their CRM. Sugar CRM offers a broad set of APIs which enables it developer partners to develop a large number of applications that can seamlessly integrate with Sugar CRM. Even the source code is available to the developers being an open source which makes these third party applications a lot better.

Cons :

There is a minimum requirement of 5 users and a subscription of one year for all paid versions. This is a deviation from the industry standards where most of the CRMs require a commitment of only 1 user. It restricts small and medium enterprises to use Sugar CRM. Customer support is not uniform for all the versions. Telephonic support should be available for all the customers with paid versions rather than only to customers with Enterprise or Ultimate versions.

Most Favorable Critic Review

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BatchBook

CRM
100
Matthew Guay , Zapier

Monday 27 October 2014

If you've been using a spreadsheet to manage your contacts, and are ready to move onto something more powerful, Batchbook is designed specifically to be the next step in your contact management journey. It promises to turn your spreadsheet into a rich contact database, and does quite the good job at just that.

More about BatchBook
View all the BatchBook Critic Reviews
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Sellsy

CRM
75
Anonymous contribution , ITQlick

Wednesday 08 July 2015

Sellsy is recommended for companies in various fields that would like to enhance their customer support and resource management. It can support any business size from start-ups to big companies. 

More about Sellsy
View all the Sellsy Critic Reviews
screenshot for Kickserv

Kickserv

CRM
100
Anonymous contribution , ITQlick

Wednesday 19 November 2014

Kickserv is suitable for service companies that are looking for a complete CRM solution for managing all employees in a single calendar. Kickserv comes with estimates and sales opportunities tracking, invoice and payments tracking, technician status monitoring, powerful job management, time tracking, advanced scheduling, notes and attachments support, resource calendar, dynamic estimates and online payments and invoices support. 

More about Kickserv
View all the Kickserv Critic Reviews
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SugarCRM

CRM
75
Chuck Schaeffer , CRM Search

Wednesday 31 December 1969

SFA is very sales-process oriented. The natural account sales stage progression—from a suspect to a lead to a contact to an opportunity and to a win or a loss—can be accomplished with one or very few clicks and from single instance page views. The user interface is uncluttered, simple and gets the job done in a minimum number of keystrokes, but as mentioned it lacks the inviting user experience of a Web 2.0 or consumer technologies application.

More about SugarCRM
View all the SugarCRM Critic Reviews

Demo Video

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BatchBook Demo Video

CRM
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Sellsy Demo Video

CRM
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Kickserv Demo Video

CRM
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SugarCRM Demo Video

CRM

Typical Customer

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BatchBook

CRM
  • Business
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Sellsy

CRM
  • Business
  • Personal Use
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Kickserv

CRM
  • Business
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SugarCRM

CRM
  • Business

Supported Devices

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BatchBook

CRM
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Sellsy

CRM
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Kickserv

CRM
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SugarCRM

CRM

Supported Languages

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BatchBook

CRM
  • English
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Sellsy

CRM
  • English
  • French
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Kickserv

CRM
  • English
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SugarCRM

CRM
  • English

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