Software Comparison
Apptivo vs Microsoft Dynamics CRM

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Listed in : CRM

Apptivo is a revolutionary cloud-based software that contains over 40 different business application; it gives you a complete dashboard for your busin... Learn More


Listed in : CRM

Microsoft Dynamics CRM is a customer relationship management software package set by Microsoft. The product centers mainly on Sales, Marketing, and As... Learn More

Pricing Starting From

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Apptivo

CRM

Free Plan

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Microsoft Dynamics CRM

CRM

No Pricing Available yet.

Available Features

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Apptivo

CRM

Pay per user

All Apptivo Apps

Role based access control

Priority customer service: Phone 24/7

Plugin & API access to integrate with your website: 20,000 requests/day/user

Create custom attributes

Contact Sharing

Manage Email Signatures

Calendar Sync

Google Docs & Drive

Google Forms integration

screenshot for Microsoft Dynamics CRM

Microsoft Dynamics CRM

CRM

Help people work fast and smart

Transform change into opportunity

Be a world-class contender

Stay on top of regulatory requirements

Maximize your IT investment

Free Trial Availability

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Apptivo

CRM
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Microsoft Dynamics CRM

CRM

Most Favorable User Review

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Apptivo

CRM

No favorable user review available yet for Apptivo.

screenshot for Microsoft Dynamics CRM

Microsoft Dynamics CRM

CRM
User review from
10
Mark Burdon
Aug 26, 2015

My first impression with Dynamics CRM about three years ago was not great. I've used many of the popular CRM products reviewed on this site, and there are many great solutions out there. If your company has adopted Microsoft Cloud products like Office 365, the Windows operating system, or other elements of the Dynamics business application family, Dynamics CRM Online is a great option for small businesses and large enterprises, For full disclosure, I work for a Dynamics CRM partner which also offers other Microsoft products. A few years ago when I first tried it out, I wasn't at all impressed when I tried their v4.0 product. I have had my frustrations with Microsoft products, and I have expressed my views on them. I've really been impressed how much has changed over the past few years, to make it easy for sales, customer service and marketing professionals to track support cases, opportunities, client interactions and generate reports.

Pros : - Dynamics CRM Online isn't just a "watered down" version of the Microsoft solution, it is very powerful and offers a really flexible, user friendly experience. - There are a number of ways you can customize MS CRM Online for other business processes beyond CRM - HR, memberships, volunteers, events, and there are quite a few professional/amateur sports associations and teams who have bought Microsoft CRM because of how much the solution can be tailored to different use cases. - Microsoft is evolving to make their products compatible with different device platforms, and with apps for iOS and Android, and browser flexibility improving all the time, times are changing. - There are a number of ISV solutions, such as Click Dimensions, The Portal Connector and InsideView which can add a lot of value to Dynamics CRM for marketing, self-serve customer portals to Dynamics CRM. There are a lot of integrations with other Microsoft apps like PowerBI, OneNote, and Dynamics AX, but that's to be expected. You can find many addons

Cons : As a Canadian user, I don't have access to Cortana. I'm not sure how much I'd use it to be honest, but watching some of the promotional videos it seems to be pretty cool. There seems to be a compatibility issue between the new Microsoft Edge browser in Windows 10, but Microsoft will likely get that addressed really soon. The CRM search function has improved, how you can search across the entire system from a central place. Sometimes I have you looked for a contact I knew is in the system I haven't been able to find as easily as I should. No software is without its quirks, but Dynamics CRM has evolved a great deal, and has gained a lot of marketshare in the process.

Most Unfavorable User Review

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Apptivo

CRM
  • User review from
    4
    pieter.claassen
    Oct 19, 2014

    It seems that Apptivo cannot realistically address our suppliers issues. There is no way to easily integrate supply products into the system as margins are not automatically calculated etc. The product has loads of potential, but currently, it has serious issues with supply chain management.

  • screenshot for Microsoft Dynamics CRM

    Microsoft Dynamics CRM

    CRM

    No unfavorable user review available yet for Microsoft Dynamics CRM.

    Most Favorable Critic Review

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    Apptivo

    CRM
    100
    Allison Midori Reilly , Smallbiztechnology.com

    Friday 30 December 2011

    Having a project management solution can help keep your task and your budget on track and today we are lucky to have so many solutions available in the cloud for affordable prices.  Apptivo provides a robust solution for free – so it is definitely worth a gander.

    More about Apptivo
    View all the Apptivo Critic Reviews
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    Microsoft Dynamics CRM

    CRM
    75
    Paul Ferrill , Enterprise Apps Today

    Friday 11 April 2014

    Microsoft Dynamics CRM 2013 is a large program and has many moving parts, which do require some configuration and effort to get working properly on premises. The online version should appeal to small and even medium-sized businesses with limited IT resources. Tight integration with Microsoft Office and other Microsoft offerings should make this a very appealing release for any organization looking to streamline their sales and marketing automation.

    More about Microsoft Dynamics CRM
    View all the Microsoft Dynamics CRM Critic Reviews

    Most Unfavorable Critic Review

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    Apptivo

    CRM
    20
    Erich R. , G2 Crowd

    Monday 31 December 2012

    What do you like best?A decent tool for Time Tracking, Invoicing, Opportunity management. It essentially seems to be geared toward Professional Services organizations. Especially with features like Time Tracking, Invoicing, etc. I like the fact that these services are integrated and native to the application. What do you dislike?The opportunity management features, reporting, and searching definitely seem to be lacking as compared to Salesforce. The interface is clumsy and difficult to use. The app itself feels incredibly slow.

    More about Apptivo
    View all the Apptivo Critic Reviews
    screenshot for Microsoft Dynamics CRM

    Microsoft Dynamics CRM

    CRM
    40
    Arto Raudaskoski , GetApp

    Thursday 01 October 2015

    More about Microsoft Dynamics CRM
    View all the Microsoft Dynamics CRM Critic Reviews

    Demo Video

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    Apptivo Demo Video

    CRM
    screenshot for Microsoft Dynamics CRM

    Microsoft Dynamics CRM Demo Video

    CRM

    Screenshots

    screenshot for Microsoft Dynamics CRM

    Microsoft Dynamics CRM

    CRM
    Screenshot for Microsoft Dynamics CRM 4 screenshots available

    Typical Customer

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    Apptivo

    CRM
    • Business
    • Personal Use
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    Microsoft Dynamics CRM

    CRM
    • Business

    Supported Devices

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    Apptivo

    CRM
    screenshot for Microsoft Dynamics CRM

    Microsoft Dynamics CRM

    CRM

    Supported Languages

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    Apptivo

    CRM
    • English
    screenshot for Microsoft Dynamics CRM

    Microsoft Dynamics CRM

    CRM
    • English
    • French
    • Spanish
    • Italian
    • German
    • Russian
    • Japanese
    • Chinese
    • Arabic
    • Hebrew
    • Portuguese
    • Polish
    • Ukrainian
    • Danish
    • Norwegian

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