Software Comparison
Apptivo vs Intercom

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Listed in : CRM

Apptivo is a revolutionary cloud-based software that contains over 40 different business application; it gives you a complete dashboard for your busin... Learn More


Listed in : CRM

Intercom is a customer service, email marketing, and customer communication application that uses behavioral targeting and user information to create ... Learn More

Pricing Starting From

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Apptivo

CRM

Free Plan

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Intercom

CRM

Free Plan

Available Features

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Apptivo

CRM

Pay per user

All Apptivo Apps

Role based access control

Priority customer service: Phone 24/7

Plugin & API access to integrate with your website: 20,000 requests/day/user

Create custom attributes

Contact Sharing

Manage Email Signatures

Calendar Sync

Google Docs & Drive

Google Forms integration

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Intercom

CRM

Send rich in-app messages

Send rich emails

Target users with live data

Trigger auto messages by time or behavior

Set message goals

Deliver in-app messages to web or mobile

Custom sender addresses

Send personal in-app messages

Send personal emails

Manage conversations in a team inbox

Receive in-app messages from users

Receive inbound emails from users

Create custom email templates

A/B test email and in-app messages

Set delivery windows for automated emails

Schedule messages to be sent

Verify sender domain via DKIM

Manage team member permissions

Integrate with Salesforce

Send unbranded messages

Get premium support

Have conversations in real-time

Collect feedback with lightweight replies

Integrate with Zendesk

See how busy you are with Inbox Insights

Integrate with GitHub

Free Trial Availability

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Apptivo

CRM
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Intercom

CRM

Most Favorable User Review

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Apptivo

CRM

No favorable user review available yet for Apptivo.

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Intercom

CRM
User review from
10
Joris Brabants
Nov 30, 2015

First, I thought that Intercom was a way to communicate with your users. Now I'm an Intercom fanatic that believes that Intercom can help SaaS businesses in every stage of the buying cycle. From converting website visitors to retaining users, it can all be achieved with one amazing platform: Intercom!

Pros :

  • The easy way that on-boarding flow can be set up based on every single interaction that a user had or didn't have with your app.

Cons :

  • Not really a con, but I think that Intercom can improve even further by providing more reporting functionalities that a SaaS business has to on.
  • All data reported in their platform, so this can surely be used to build such a reporting engine. That would make Intercom a CRM designed for SaaS businesses.

Most Unfavorable User Review

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Apptivo

CRM
  • User review from
    4
    pieter.claassen
    Oct 19, 2014

    It seems that Apptivo cannot realistically address our suppliers issues. There is no way to easily integrate supply products into the system as margins are not automatically calculated etc. The product has loads of potential, but currently, it has serious issues with supply chain management.

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    Intercom

    CRM

    No unfavorable user review available yet for Intercom.

    Most Favorable Critic Review

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    Apptivo

    CRM
    100
    Allison Midori Reilly , Smallbiztechnology.com

    Friday 30 December 2011

    Having a project management solution can help keep your task and your budget on track and today we are lucky to have so many solutions available in the cloud for affordable prices.  Apptivo provides a robust solution for free – so it is definitely worth a gander.

    More about Apptivo
    View all the Apptivo Critic Reviews
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    Intercom

    CRM
    100
    Dan O. , G2 Crowd

    Friday 02 May 2014

    What do you like best?Insights on who is utilizing our app and providing more information from them via social media, etc. What do you dislike?They don't provide enough reporting. They are sitting on a treasure trove of data that I can't tap into.

    More about Intercom
    View all the Intercom Critic Reviews

    Most Unfavorable Critic Review

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    Apptivo

    CRM
    20
    Erich R. , G2 Crowd

    Monday 31 December 2012

    What do you like best?A decent tool for Time Tracking, Invoicing, Opportunity management. It essentially seems to be geared toward Professional Services organizations. Especially with features like Time Tracking, Invoicing, etc. I like the fact that these services are integrated and native to the application. What do you dislike?The opportunity management features, reporting, and searching definitely seem to be lacking as compared to Salesforce. The interface is clumsy and difficult to use. The app itself feels incredibly slow.

    More about Apptivo
    View all the Apptivo Critic Reviews
    screenshot for Intercom

    Intercom

    CRM

    No critic review available yet for Intercom .

    Demo Video

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    Apptivo Demo Video

    CRM
    screenshot for Intercom

    Intercom Demo Video

    CRM

    Typical Customer

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    Apptivo

    CRM
    • Business
    • Personal Use
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    Intercom

    CRM
    • Business
    • Personal Use

    Supported Devices

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    Apptivo

    CRM
    screenshot for Intercom

    Intercom

    CRM

    Supported Languages

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    Apptivo

    CRM
    • English
    screenshot for Intercom

    Intercom

    CRM
    • English

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