Software Comparison
Apptivo vs Workfront

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Listed in : Professional Services Automation (PSA)

Apptivo is a revolutionary cloud-based software that contains over 40 different business application; it gives you a complete dashboard for your busin... Learn More


Listed in : Professional Services Automation (PSA)

Workfront (formerly AtTask) is online enterprise work management software that provides a 360-degree view of all workplace activities, helping both te... Learn More

Pricing Starting From

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Apptivo

CRM

Free Plan

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Workfront

Professional Services Automation (PSA)

$ 30
For 1 Month / 1 user(s)

Available Features

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Apptivo

CRM

Pay per user

All Apptivo Apps

Role based access control

Priority customer service: Phone 24/7

Plugin & API access to integrate with your website: 20,000 requests/day/user

Create custom attributes

Contact Sharing

Manage Email Signatures

Calendar Sync

Google Docs & Drive

Google Forms integration

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Workfront

Professional Services Automation (PSA)

Configurable sandbox environments

Data encryption at rest for maximum security

Top-of-the-line support for peace of mind

Free Trial Availability

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Apptivo

CRM
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Workfront

Professional Services Automation (PSA)

No Free Trial Available.

Most Favorable User Review

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Apptivo

CRM

No favorable user review available yet for Apptivo.

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Workfront

Professional Services Automation (PSA)
User review from
9
Stuart Gordon
Mar 25, 2016

Great work management software that is customisable and easy to use. The user interface is mostly intuitive, and is attractive.Since we started using Workfront, visibility of project progress has been dramatically improved across our Professional Service teams. I traffic manage the workload of six teams, each with members distributed across the EMEA region and Workfront is the tool that has enabled me to manage this effectively, gradually improving processes, and hence efficiency.Document storage and Centralised communication have helped improve efficiency both within teams and across teams, and post-project reporting has helped refine processes.

Pros :

  • It is extremely easy to use, and the ability to create custom fields and forms enables me to track the metrics that matter to me.
  • We have developed an end-to-end workflow from client request for scoping, to raising SOWs, to project delivery and post-project reporting.
  • Resource grids that enable me to see how much work each team member has on by day, week or month, and how that rolls up to the team level. I have visibility of who is over-allocated, and who has the capacity for extra work, enabling me to re-allocate work to load balance the team. The granular nature of this data is drawn from task level information on duration and effort, and this is vital as many projects are very quick turnaround (3 days), and often assets arrive late, or requested dates change at the last minute, so I need to quickly be able establish what is achievable, and adjust things to ensure both then client and team members are happy. Work front has been the best tool I have used in helping me achieve that.
  • Great customer support.

Cons :

  • Reporting using charts should be improved - I currently export a few complex reports to Excel in order to create the charts that I need.
  • The Resource Grids, while excellent, use Flash rather than native code, and hence can be slow to load.

Most Unfavorable User Review

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Apptivo

CRM
  • User review from
    4
    pieter.claassen
    Oct 19, 2014

    It seems that Apptivo cannot realistically address our suppliers issues. There is no way to easily integrate supply products into the system as margins are not automatically calculated etc. The product has loads of potential, but currently, it has serious issues with supply chain management.

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    Workfront

    Professional Services Automation (PSA)

    No unfavorable user review available yet for Workfront.

    Most Favorable Critic Review

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    Apptivo

    CRM
    100
    Allison Midori Reilly , Smallbiztechnology.com

    Friday 30 December 2011

    Having a project management solution can help keep your task and your budget on track and today we are lucky to have so many solutions available in the cloud for affordable prices.  Apptivo provides a robust solution for free – so it is definitely worth a gander.

    More about Apptivo
    View all the Apptivo Critic Reviews
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    Workfront

    Professional Services Automation (PSA)
    75
    Megan Julia , Project Management

    Wednesday 30 May 2012

    AtTask is not only a project management solution but it is also a collaborative one. They provide Software as a Service that makes use of a social media platform to improve knowledge workers’ organizational, operational and management skills. They are a multi-award winning project and work management solution provider whose aim is to empower organizational staff through improving their accountability, visibility, empowerment and social collaboration through our software.

    More about Workfront
    View all the Workfront Critic Reviews

    Most Unfavorable Critic Review

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    Apptivo

    CRM
    20
    Erich R. , G2 Crowd

    Monday 31 December 2012

    What do you like best?A decent tool for Time Tracking, Invoicing, Opportunity management. It essentially seems to be geared toward Professional Services organizations. Especially with features like Time Tracking, Invoicing, etc. I like the fact that these services are integrated and native to the application. What do you dislike?The opportunity management features, reporting, and searching definitely seem to be lacking as compared to Salesforce. The interface is clumsy and difficult to use. The app itself feels incredibly slow.

    More about Apptivo
    View all the Apptivo Critic Reviews
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    Workfront

    Professional Services Automation (PSA)
    38
    Minal from M Squared Engineering, LLC , Software Advice

    Sunday 01 December 2013

    Ease-of-useThe ease of use for timesheet input for employees was so-so. The ease of use for billing/invoicing was very difficult.FunctionalityIt met our needs for for time tracking. It didn't for invoicing/using overhead rates, etc.Product QualityIf you are in IT, it's probably good. I'm very disappointed in anaconda version not meeting our needs.Customer SupportIt was great when they were charging us an extra fee per year for support. After that, even if we found a bug (and we found a lot), it was very difficult getting answers quickly; it took days of back and forth.Likes BestI like that it's cloud-based.Likes LeastIt's difficult to get set up, but it's geared more for IT/software than for professional service/engineering. They increased our annual renewal rate by 700% and gave us less than 2 week notice to renew. You can't see the budget hours easily when viewing the tasks or logging time. You have to dig to find the information. Reporting is not slick enough for our industry.RecommendationsMake sure you can set up your overhead rates/billing rates as needed.

    More about Workfront
    View all the Workfront Critic Reviews

    Demo Video

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    Apptivo Demo Video

    CRM
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    Workfront Demo Video

    Professional Services Automation (PSA)

    Screenshots

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    Workfront

    Professional Services Automation (PSA)
    Screenshot for Workfront 4 screenshots available

    Typical Customer

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    Apptivo

    CRM
    • Business
    • Personal Use
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    Workfront

    Professional Services Automation (PSA)
    • Business

    Supported Devices

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    Apptivo

    CRM
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    Workfront

    Professional Services Automation (PSA)

    Supported Languages

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    Apptivo

    CRM
    • English
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    Workfront

    Professional Services Automation (PSA)
    • English
    • Spanish
    • German
    • Japanese
    • Portuguese

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