1CRM Reviews and Cloudswave Rating

  • 84

    Cloudswave Score for 1CRM

    Rating based on 20 Critic Reviews

    20 Favorable reviews
    100 %
    0 Mixed reviews
    0 %
    0 unfavorable reviews
    0 %
  • Best CRM for Growing Businesses Hands Down!

    I found 1CRM when I was looking for a new CRM solution for my business. Obviously I looked at other options such as Salesforce, Sugar, etc., but they all seemed to lack features. Salesforce really turned me off because of the lack of basic marketing automation features that I needed, and Sugar was a disaster of it's own. 1CRM has all of the features that I needed right out of the box, but also had a strong project management capability which allowed me to cut my costs further and provide that extra level of integration between my CRM and my project management tool.

    Pros : Complete CRM with sales, marketing, service, and project management. Great support, updated UI, fast, and best value for cost.

    Cons : None that I can think of. The team at 1CRM seems to address issues before they even ever become problems.

    0 of 0 people found this review helpful

    Beyond pure CRM!

    I have used the cloud offering of 1CRM personally in my management consulting business. It is a great way of managing all the usual CRM kind of activities. Of greater testimony to this solution is its rollout at one of my clients. Initially implemented in Sales & Marketing for CRM functions it has proven so effective they have adopted 1CRM as their primary corporate information management system and are in the process rolling out most of its other functionality - it truly is a complete "small business management" system.

    Pros : Comprehensive solution for virtually all aspects of a small/medium business Ability to tailor modules without programming (Studio features) Workflow & notifications capabilities provides excellent process control

    0 of 0 people found this review helpful

    Excellent business management app for the SMB segment

    We, at ALLOcloud.com, have been using 1CRM (was Info@hand when we started) for the last 8 years. We thoroughly benchmarked several web-based solutions (incl Sugar and SalesForce) and finally chose 1CRM. The main decision criteria were: - 360´?¢ view of our business - easy yet powerful customization - possibilities to integrate with third party applications (telephony, accounting, portal, billing...) - good support We've been happy customers since. Just for reference, we host the product on our own servers

    Pros : - 360´?¢ view of our business - easy yet powerful customization - possibilities to integrate with third party applications (telephony, accounting, portal, billing...) - good support

    Cons : - portal uses Joomla which we find quite old-fashion (would prefer Drupal)

    0 of 0 people found this review helpful
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