KnowledgeOwl formerly HelpGizmo is knowledge management and documentation software used to create knowledge bases. HelpGizmo allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. KnowledgeOwl makes it fast and easy to create online portals, manuals, and help sites for customers and employees alike. Save time and money by sharing knowledge and information.
KnowledgeOwl knowledge base software can be used to create internal company knowledge bases as well as to create self-service portals for your customers. Help your customers to help themselves by creating online FAQs, as well as technical software documentation, user manuals, guides and brochures. Employee training manuals and company handbooks can also be created using HelpGizmo making the employee onboarding process more streamlined.
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KnowledgeOwl integrates with Zendesk . Zendesk delivers the leading cloud-based customer service software. Loved by customers for its si...
KnowledgeOwl integrates with Google Analytics. Google Analytics is a service offered by Google that generates detailed statistics about the visi...
Cloudswave Score for KnowledgeOwl
Rating based on 7 Critic Reviews
Josh Nickell, on GetApp
We have been very lucky to experience rapid growth due to our unique approaches in our industry. Unfortunately, rapid growth is very dangerous for many companies, because the growth distracts them, and they lose sight of what made the successful in the first place. We were desperately searching for a solution that would allow us to retain and promote our culture in a simple, but powerful, knowledge base platform. We tested many products, but Knowledgeowl was the simplest and most effective to use. In addition, the support has been incredible. I really feel like they are in this with us, not just selling a product. I highly recommend this product!
Pros : Clean and simple user interface Powerful back end Incredible support
HelpGizmo can meet the documentation needs of a number of job roles in any industry. The app serves small business needs as much as it does enterprises. HR departments benefit greatly from the ability to create training manuals and company handbooks, customer service reps benefit from creating self-service portals and FAQs, internal IT service desks and operations can use HelpGizmo to create knowledge bases for staff, while software developers and technical writers can create software guides and user manuals for products.
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