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KnowledgeOwl

Logo for KnowledgeOwl

KnowledgeOwl Coupons, Reviews, Comparisons and Alternatives


About KnowledgeOwl

KnowledgeOwl formerly HelpGizmo is knowledge management and documentation software used to create knowledge bases. HelpGizmo allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. KnowledgeOwl makes it fast and easy to create online portals, manuals, and help sites for customers and employees alike. Save time and money by sharing knowledge and information.

KnowledgeOwl knowledge base software can be used to create internal company knowledge bases as well as to create self-service portals for your customers. Help your customers to help themselves by creating online FAQs, as well as technical software documentation, user manuals, guides and brochures. Employee training manuals and company handbooks can also be created using HelpGizmo making the employee onboarding process more streamlined.

  • 82

    Score

    7 Critic Reviews

  • Provided by
  • Platforms
    Web based
    Windows
    Mac OSX
    Linux
  • Mobile
    iOS
    Android
  • API
    Availability
  • Pricing
    View details
    Subscription Plans
    Free Plan

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Features & Specifications

Key Features

  • Collapsible table of contents
  • Restricted access and security
  • Multiple file and image uploading
  • Multiple users/authors
  • Zendesk integration
  • Customizable home page
  • Embedded help and Contact Us widget
  • Drag and drop reordering
  • WYSIWYG and source editors
  • Video and media embeds

Specifications

Categories
Supported languages
English
Serviceable Area
World Wide
Supported Platforms
  • Web Based
  • Mobile Web
  • Desktop Windows
  • Desktop Mac OSX
  • Desktop Linux
  • Mobile App IOS
  • Mobile App Android
Integrations
KnowledgeOwl integrates with Zendesk and more than 1 other solutions. View details
Support Options
  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Ratings Summary

Metric Score Rank
cloudswave Score
82
#4
Domain Authority 43
#23
Alexa Rank 135188
#19
Integration 24
#2
Support options 90
#2
Platforms 100
#1
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KnowledgeOwl Screenshots

Plans & Pricing

Basic

$29
for 1 Month / 5 user(s)

Features

  • 1 Knowledge Base
  • Unlimited Readers

Plus

$49
for 1 Month / 10 user(s)

Features

  • 2 Knowledge Bases
  • Unlimited Readers

Entreprise

$299
for 1 Month / 50 user(s)

Features

  • 10 Knowledge Bases
  • Unlimited Readers

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KnowledgeOwl Integrations

logo for Zendesk

Zendesk

Help Desk and Ticket Management

KnowledgeOwl integrates with Zendesk . Zendesk delivers the leading cloud-based customer service software. Loved by customers for its si...
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Google Analytics

Web Analytics

KnowledgeOwl integrates with Google Analytics. Google Analytics is a service offered by Google that generates detailed statistics about the visi...
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Critic Reviews

  • 82

    Cloudswave Score for KnowledgeOwl

    Rating based on 7 Critic Reviews

    7 Favorable reviews
    100 %
    0 Mixed reviews
    0 %
    0 unfavorable reviews
    0 %
  • We have been very lucky to experience rapid growth due to our unique approaches in our industry. Unfortunately, rapid growth is very dangerous for many companies, because the growth distracts them, and they lose sight of what made the successful in the first place. We were desperately searching for a solution that would allow us to retain and promote our culture in a simple, but powerful, knowledge base platform. We tested many products, but Knowledgeowl was the simplest and most effective to use. In addition, the support has been incredible. I really feel like they are in this with us, not just selling a product. I highly recommend this product!

    Pros : Clean and simple user interface Powerful back end Incredible support

  • HelpGizmo can meet the documentation needs of a number of job roles in any industry. The app serves small business needs as much as it does enterprises. HR departments benefit greatly from the ability to create training manuals and company handbooks, customer service reps benefit from creating self-service portals and FAQs, internal IT service desks and operations can use HelpGizmo to create knowledge bases for staff, while software developers and technical writers can create software guides and user manuals for products.

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User Reviews

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