GoToMeeting Reviews and Cloudswave Rating

  • 82

    Cloudswave Score for GoToMeeting

    Rating based on 224 Critic Reviews

    9 Favorable reviews
    56 %
    6 Mixed reviews
    38 %
    1 unfavorable reviews
    6 %
  • Citrix GoToMeeting is a top software for instant or scheduled web conferences with a focus on online collaboration.

    Pros :

    Cons :

    0 of 0 people found this review helpful
  • GoToMeeting: Regular user!

    GoToMeeting Use Cases and Deployment ScopeOur profit centers use GoToMeeting for conference calls, desktop sharing and presentations with customers. Our sales and business development departments use it for the same applications, when contacting potential customers and commercial partners. Using this tool saves us a tremendous amount of traveling time and costs, especially for all new contacts above a 200 km limit.

    Pros : Very user friendly.Allows for screen sharing.Easy to set up.

    Cons : Can be unreliable, depending on your bandwidth, which can be very annoying in a sales meeting with a potential customer.We sometimes have so many problems with audio that we only use GoToMeeting for document sharing and use a classic phone for audio.Some delay in screen sharing.

    0 of 0 people found this review helpful

    Oh No GoTo!

    GoToMeeting Use Cases and Deployment ScopeIt's used throughout the company for various reasons: Team meetings, client meetings and demos. It of course allows impromptu as well as planned meetings with associates that are minutes or hundreds of miles away. 

    Pros : Links individuals visually and audiblyAllows for multiple users at onceGives shared screen options

    Cons : The format is constantly changing and from meeting to meeting it's frustrating to log on and realize you have NO clue where your features are locatedThe system is not reliable across the internet and will drop calls and callers frequentlyThe software often times runs very slowThere's often times a 3-4 second delay in screen sharing, very unprofessional in a demo scenario

    0 of 0 people found this review helpful

    "GoToMeeting Review"

    GoToMeeting Use Cases and Deployment ScopeGoToMeeting is being used to connect and meet with potential distributors for our direct selling business. It is extremely important to our company to have some face to face time with individuals when screening to determine if they are a right fit. 

    Pros : GoToMeeting is simple to use and easy to introduce to individuals who have never used GoToMeeting.GoToMeeting works well with Google calendars and is easy to schedule.

    Cons : I have experienced some difficulty when connecting audio via the internet.I would like meeting reminders when I have scheduled a GoToMeeting.

    0 of 0 people found this review helpful
    Read all reviews on TrustRadius
  • GoToMeeting places a strong focus on simplifying and enhancing collaboration, making it well suited for a team of employees working with clients. However, larger teams will find it a bit more difficult to get participant feedback.

    Pros :

    Cons :

    0 of 0 people found this review helpful
  • Excellent conference tool

    I've been a GoToMeeting user for over a year. In the UK it's used by HMRC for various webinars having a vast audience, Xero uses it and I've even used it with digital marketing companies trying to pitch different products. It's a professional man's best friend. Reliable most of the times - though I've seen it have hiccups, user friendly and can hold a larger number of people in a conference than other similar tools I've come across.

    Pros : Scheduling meetings is super easy and you can join them online or dial in from your phone.

    Cons : It can be slow at times (and I have a very strong broadband connection). Having to download and install a file for every conference call is slightly annoying but at the end of the day the product works and it does a great job.

    0 of 0 people found this review helpful

    Professional and reliable

    Quite easy to setup via several assisted steps. Guests receive a user-friendly link to access the webinar with a private code. The interface is a bit too complex but it allows full control on what you want to share and on the management of the online conference.

    Pros : It's reliable and professional. From my experience with several webinars, probably 80% of the companies in the Tech industry were using GoToMeeting.

    Cons : A little bit annoying the requirement to install an app on your computer to be able to run it. Not really clear the difference between GoToMeeting/GoToTraining/GoToWebinar . Most of users would set up meetings which are also training or webinar.

    0 of 0 people found this review helpful
    Read all reviews on GetApp
  • What do you like best?

    Very easy to use. Love the integrated audio and VOIP, and integration with marketing automation vendors like Pardot has been rock solid.

    What do you dislike?

    Occasional issues with 800 numbers that GTM/GTW provides have led to cancelled meetings / webinars. Have also had a number of customers who's corporate firewalls did not allow them to attend a meeting / webinar, which led to frustration. Although integration with marketing automation vendors is now available, it took the Citrix product development team years to create the APIs to allow for integration. So they seem to be slow on the product development front. Also dislike that some international dialing numbers are only available with an upgrade (i.e., India).

    0 of 0 people found this review helpful

    What do you like best?

    GoTo Meeting provides any company with the ability to set up online presentations, project collaboration, and conference calls. My favorite feature in GoTo Meeting is the ability to switch presenters during the meeting. For example, this allows a company with several head quarters nationwide to have different specialists present a product from there desktop in completely different locations. This mitigates sales traveling costs which saves the company a lot of money. Any company not using this that does onsite visits or sales presentations should consider GoTo Meeting.

    What do you dislike?

    The phone system for conference calls in sometime fickle. When you call in there is an automated prompt in which you enter your meeting id and this on occasion doesn't register the id properly, or even at all. These instances are few and far between but the consequences could potentially cost you a sale.

    0 of 0 people found this review helpful

    What do you like best?

    Go to Meeting is a solid product. You can share screens, talk, and video conference without too much difficulty.

    What do you dislike?

    Google+ does all of this with a web-based solution so that you don't have to download any obnoxious software. So why use Go To Meeting? To me, I'd much rather use Google.

    0 of 0 people found this review helpful
    Read all reviews on G2 Crowd
  • Compared to other online conferencing services, GoToMeeting aims low, providing just screen-sharing and voice tools; some of its competitors offer video conferencing, document sharing, and more. That makes GoToMeeting a streamlined alternative that may be too simple for some.

    0 of 0 people found this review helpful
  • GoToMeeting from Citrix is, in our opinion, the best web conferencing and online meeting solution available on the market. The developers have created an impressive, feature-rich, user friendly package that allows you to easily host and join conferences over the web. Meetings run smoothly from beginning to end without running into any of the bugs or technical difficulties usually associated with this kind of software.

    0 of 0 people found this review helpful
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