eFax Reviews and Cloudswave Rating

  • 77

    Cloudswave Score for eFax

    Rating based on 12 Critic Reviews

    9 Favorable reviews
    90 %
    0 Mixed reviews
    0 %
    1 unfavorable reviews
    10 %
  • EFax is a highly functional online fax service with a clean design and well-integrated capabilities. Prices are a bit high, but easy navigation and quality features may be worth the extra cost.

    0 of 0 people found this review helpful
  • This online fax service may not be the best option for small businesses that send a high volume of faxes every month. However, for small to mid-size businesses, its breadth of features, wide-ranging accessibility and notable ease of use may be worth the slightly higher cost of using eFax.

    0 of 0 people found this review helpful
  • What do you like best?

    It's convenient to use without going through the hassle of buying/owning a fax machine. You just need a scanner.

    What do you dislike?

    Some of the menu options are unclear.

    0 of 0 people found this review helpful

    What do you like best?

    We have a scanner/printer/fax machine but no dedicated line for faxing. I feel like eFax gives you the features you need without needing to deal with the aggravation of a real fax. And really, who reads the paper? It's nice to have the digital version of the document. Product is fairly priced.

    What do you dislike?

    The UI can be a bit confusing. I find myself stumbling around trying to figure out how to access documents sent to me periodically.

    0 of 0 people found this review helpful

    What do you like best?

    I've used this as a business solution alternative to having a paper fax machine. It's great to be able to have faxes go to my email inbox, esp. for confidential faxes that I don't want others in the company seeing. I can also access faxes online (on their archive) and the faxes can come as pdf, etc. It works and it's reliable.

    What do you dislike?

    There's nothing to dislike -- works great. just remember, if you're not using this actively, don't forget to cancel it due to the monthly subscription fee; there are other free alternatives if you don't need a dedicated number

    0 of 0 people found this review helpful
    Read all reviews on G2 Crowd
  • The eFax Plus service is a good option for PC users who don't have a fax modem, but its monthly charges add up fast. Stick with WinFax if price is a concern.

    0 of 0 people found this review helpful
  • eFax works because it makes the fax process simple—you don't need to own a machine or visit Kinkos. All that's needed is a Web connection, which means you can fax from nearly any location. eFax may carry a greater cost than Send2Fax, but you can store an unlimited number of faxes indefinitely, email large files, and digitally sign documents. All in all, eFax is an excellent, well-rounded service for business customers who want to save on paper and ink, and it's the Editors' service for anyone who wants to communicate by fax without the expense and hassle of owning a fax machine.

    0 of 0 people found this review helpful
  • eFax is the biggest brand in the online fax industry. If you're willing to pay a 50% premium for the stability that comes with buying from the largest online fax company, eFax (owned by publicly-traded, j2 Global) is unquestionably the safest bet. The service also happens to offer the most features as well as the most robust apps. However, if you want to save money and don't need all the features (like HIPAA compliance), you have some other options.

    0 of 0 people found this review helpful
  • efax is an eminent online faxing service among the top players in the industry, which consistently receives esteemed efax reviews. Offering a convenient and practical online platform that provides the options of sending and receiving faxes through the Internet, a mobile device, or via email. While it is a little pricier in comparison to the other renowned online faxing services, the features available for the user are of distinguished quality and especially accommodate small to medium-sized businesses.

    0 of 0 people found this review helpful
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