AccuConference is a conference calling service with all of the features you need to have successful, high quality phone meetings. This service offers all of the calling options we look for in a calling service, including international call capabilities, file sharing, interactive features and a user-friendly interface. This service does lack a few features and tools, but there is very little to complain about when you use this phone meeting service.
AccuConference offers toll-free conference calling options, along with toll calls and operator services. With all three options, you can view participant lists and see exactly who is on your conference call. You also have call-recording capabilities, which allow you to record and download the conference call to access it at a later time.
This conference call service also features blocked entry capabilities. This feature makes it possible to require all participants to enter a password before entering the call, which prohibits any unwanted individuals from joining the meeting. There are also multiple presenter controls that make it possible for several individuals to take control of the phone meeting and present or manage the host duties. This service does not offer remote control access capabilities. This feature would allow the host to gain control of other attendees' desktops or applications during the call.
AccuConference is well designed and easy to navigate. Most of the features and the tools you need are located in the conference manager. This area is where you can create a conference call that doesn't require a reservation, and schedule conference calls, as well as view expired phone meetings. Through the conference manager, you can also schedule audio calls and view your accounting codes. All recordings from previous conferences are also available through the customer site.
A host often has several topics to address in a single conference call. For this purpose, AccuConference offers document sharing. Through document sharing, hosts can share specified documents with the participants that allow them to view the same document the host is talking about on their own computer screens.
The host can also share a single desktop so that participants can view the same computer screen. Hosts are given full control and determine what visuals they will share with participants. Documents, software apps and desktops are all shared in real time so that everyone can remain on the same page. However, PowerPoint is the only file format that you are able to share through this service.
The interactive meeting features make it feel like everyone is in the same room. During the call, a host can request to take a poll on a specific subject. Through AccuConference, the poll results are delivered immediately to show the host or presenter the audience's opinion. A hand-raising feature is also provided, which allows participants to alert the host or presenter when they have a comment or question.
Through the audio and video options, the host can turn on sound to the participant so everyone can hear their query. One of the most desirable features is the whiteboard. The whiteboard functions like a whiteboard you would use in an office. It allows people to jot down notes or pictures to better illustrate a point – within a moment, it can be wiped clean to make room for more notes.
A post-meeting report of the conference call is provided to the host or presenter that lists all the individuals who joined the meeting and the time at which they joined. AccuConference also provides chat and survey capabilities, which give participants the opportunity to be more involved in the meeting.
We are very impressed with the help and support AccuConference provides. Telephone, email and live chat support are available for reaching a customer support representative. Additionally, this conference call provider offers much information about its service online, including white papers, FAQs, brochures, articles and more.
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