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Hightail

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Hightail Coupons, Reviews, Comparisons and Alternatives


About Hightail

Hightail is a reliable cloud platform with robust online storage, sharing, and file management capabilities, developed for businesses of all sizes. The application offers exceptional control and security, with enterprise-grade controls, encryption, and reporting features.

Hightail provides professionals with a secure way to share and send folders and files online. Files that are shared through Hightail can be accessed from anywhere using mobile, desktop and web apps.
With its advanced security features, Hightail prevents unauthorized access to shared files by securing user data at multiple levels, with measures that include 256-bit AES encryption, secure data centers, penetration testing, and network monitoring.

Hightail has a matchless set of distinct controls and security characteristics, along with version control tools, that ensure shared folders and files are never deleted by mistake. Thanks to the password protection, file tracking, and identity verification features, Hightail allows its users to keep complete control over the documents they share.

  • 76

    Score

    56 Critic Reviews

  • Provided by
  • Platforms
    Web based
    Windows
    Mac OSX
    Linux
  • Mobile
    iOS
    Android
  • API
    Availability
  • Pricing
    View details
    Subscription Plans
    Free Plan

Features & Specifications

Key Features

  • 2 GB of storage (free) or Unlimited storage (paid plan)
  • Share files up to 250MB (free) or 10GB (paid plan)
  • 5 e-signatures (free) or Unlimited e-signatures (paid plan)
  • Secure delivery (all plans)

Specifications

Categories
Supported languages
English, French, Spanish, Italian, German
Serviceable Area
Australia,  Canada,  Germany,  United Kingdom,  United States
Supported Platforms
  • Web Based
  • Desktop Windows
  • Mobile App Android
Support Options
  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Ratings Summary

Metric Score Rank
cloudswave Score
76
#10
Domain Authority 75
#8
Alexa Rank 6223
#14
Integration 15
#4
Support options 100
#1
Platforms 66
#4
Show / Hide category leader in Radar

Hightail Demo Video

Hightail Screenshots

Plans & Pricing

Lite

Try it Now

Features

  • Share files up to 250MB
  • 2 GB of storage
  • 5 e-signatures
  • Verify recipients
  • Data encryption
  • Mobileanddesktop app access

Professional

$15.99
for 1 Month / 1 user(s)

Features

  • Share files up to 2GB
  • Unlimited storage
  • Unlimited e-signatures
  • Secure delivery
  • Data encryption
  • Mobileanddesktop app access
  • Microsoft Outlook plugin
  • Receive large files from anyone

Teams

$24.99
for 1 Month / 1 user(s)

Features

  • Share files up to 10GB
  • Unlimited storage
  • Unlimited e-signatures
  • Secure delivery
  • Data encryption
  • Mobileanddesktop app access
  • Microsoft Outlook plugin
  • Receive large files from anyone
  • Custom branding
  • Addandremove users

Professional

$159.99
for 1 Year / 1 user(s)

Features

  • Share files up to 2GB
  • Unlimited storage
  • Unlimited e-signatures
  • Secure delivery
  • Data encryption
  • Mobileanddesktop app access
  • Microsoft Outlook plugin
  • Receive large files from anyone

Teams

$249.99
for 1 Year / 1 user(s)

Features

  • Share files up to 10GB
  • Unlimited storage
  • Unlimited e-signatures
  • Secure delivery
  • Data encryption
  • Mobileanddesktop app access
  • Microsoft Outlook plugin
  • Receive large files from anyone
  • Custom branding
  • Addandremove users
View All

Critic Reviews

  • 76

    Cloudswave Score for Hightail

    Rating based on 56 Critic Reviews

    15 Favorable reviews
    65 %
    6 Mixed reviews
    26 %
    2 unfavorable reviews
    9 %
  • This program used to be good, but now is so slow I can't even deal with it. The upload speeds are as if I have dial up. I mainly have an issue with any file that is bigger that 50mb. I use the desktop app, still slow, so then I started using wetransfer as a comparison. What would (450mb file) take 5 hours to upload on Hightail literally only took 19 minutes to upload with wetransfer, so obviously the problem isn't with me, it's with Hightail. Oh and if you tell hightail that the upload speeds are mindnumbingly slow, they tell you it's your fault... which would be true if it weren't for wetransfer showing me evidence to the contrary.

    Pros : They have unlimited storage on the cloud.

    Cons : Bad customer service, and horrific upload speeds. When your main job of your app is to upload files to the internet, and you can't do that quicker than it would be for me to travel by horse and buggy with a hard drive 30 miles, I'm pretty sure you're failing at what you offer.

  • When it comes to sharing files, Hightail is definitely one of the best available. The unlimited number of downloads, uploads, sends and storage space in addition to easy web access from your desktop, laptop or mobile devices means you can share all of your favorite files, anytime, anywhere. The tracking lets you know instantly if your files are being viewed and who is viewing them.

  • Whatever profession or enterprise one is in, sharing one’s effort and collaborative work through files that are getting bigger and bigger is today’s business reality. One way of making sure they arrive secured and intact is to Hightail it.

View All

User Reviews


  • 3 In total

    5
    2
    4
    1
  • User review from

    Rajat Jain

    Hightail is the new name for Yousendit, which was started in 2004. At that time, email providers did not allow to send files more than 5MB in size using email. Yousendit has rebranded itself as Hightail and entered into the space of cloud storage and collaboration.

    Pros :

    • Apart from being a cloud storage solution, Hightail can be used as a project collaboration tool.
    • It helps you create a dedicated space for each project so that all the relevant documents and media uploaded in that space can be shared and visible to all the team members at the same time.
    • Nearly any file can be uploaded and shared.
    • People can chat with each other, give feedback, and add comments to the documents from a single space.
    • Hightail even has native Android and iPhone apps for better performance on mobile devices.
    • Another important requirement for a collaboration tool is version management. With so many people access and update the file from a single location, there are chances that something goes wrong. With teams getting larger, it is nearly impossible, and a lot of rework is needed to figure out who changed what and then go back to a previous state.
    • Hightail solves this problem by maintaining a complete version history with a track of who all made changes in a particular version.
    • Another key feature is that other providers only allow putting comments on a particular file.
    • Hightail goes one step further and allows commenting on specific snippets of documents.

    Cons :

    • Hightail lacks in integration with existing BI, CRM, and ERP solutions.
    • Also, it does not support any URL shortening service like goo.gl, bit.ly, etc.
    • For the free account, the shared links automatically stop working in a week that might be disturbing to a few users as in the case of campaigns or other circumstances; they would prefer the links to be active.
    • They should have the flexibility to set their expiration date and time.
    • Free users can’t even share multiple files and folders.
    • They have to share one file at a time which is pretty annoying if you are sharing files such as pictures.

    • December 5, 2015
  • User review from

    Nick Thorsch

    Hightail is filled a need in the market to be able to send large files that email can't handle, the gap between 25MB to 250MB. Beyond that, they have paid versions, which I've never needed to use, but I really appreciate the free offer to send files larger than email can handle. While Google Drive can handle larger files as well, my Drive is like 78% used, so it can't really handle sending more large files. Hightail is a convenient solution to not use up my Drive space for sending/receiving files that I'm only going to use temporarily, such as folders of images, videos, website backups, etc. There are additional delivery options around when/how many times a file can be accessed, and security, but I've never needed to pay for any of these.

    Pros :

    • Free.
    • Fills the gap between 25MB to 250MB.
    • Doesn't clog up an account on Hightail or like with Google Drive or Dropbox.

    Cons :

    • Would be nice to have files last longer than a week, sometimes I don't get back to a project or download within that week timeframe, unlike alternatives like Google Drive or Dropbox.

    • September 25, 2015
  • User review from

    Tapan Jain

    Hightail is the rebranded version of YouSendIt. It originally began as a service to send large files which were too big to be sent as an email attachment. But now after changing the name to Hightail, it also provides cloud storage, file synchronization and electronic signature in addition to sharing large files. It also offers document tracking so that one can know when a recipient has opened or downloaded a file. Hightail offers desktop applications, mobile applications and Outlook plugins which make it available across almost all platforms. It offers a free account with 2 GB of cloud storage and a maximum file size of 250 MB. Paid version gives you unlimited storage and e-signature with a 2 GB limit on the maximum file size.

    Pros :

    One can set sharing controls and files can be accessed from anywhere on any device. It offers a dedicated folder which is synced across the devices. One can simply drag and drop the files to be synced to this folder. You can also set expiration date for the shared documents so that one cannot access or download those files or documents after a specified time. Even a limit can be applied on the total number of downloads using a particular link. Files can even be password protected for an additional layer of protection. It enhances the productivity as one can access official files on other devices and start from where you left at the office. Any changes made are reflected in real time to all the devices. Hightail can be used directly from Outlook and Sharepoint. It offers unparalleled security for your digital content all the time. The data is always encrypted whether in transit or on Hightail server. The Hightail data centers are protected by Firewalls and antivirus solutions for protection against hackers and malware. The files can even be wiped out remotely in case of a lost or stolen laptop or a mobile device.

    Cons :

    Hightail cannot be integrated with CRM solutions like Salesforce which limits its use. Also, version management is not available which is a big miss as when used as a file collaboration platform, multiple people will work on the same file and if something goes wrong accidentally, there should always be an option to roll back to a previous version. No URL shortener service is integrated with Hightail which makes it difficult to share the file links on social media like Twitter which have word limitations.

    • September 19, 2015
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