SpiderOak vs CrashPlan
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Pricing Starting From
For 1 Month / 1 user(s)
Space: 1 TB
Full Featured Backup
Unlimited file size & type
Free Trial Availability
Cloudswave Editorial Review
SpiderOak Review by Cloudswave
SpiderOak is a file hosting and online backup service that has a number of features and options that help make it easy for users to access their data, sync it, and share it with others as needed, and it all utilizes cloud-based servers.
Security and Privacy
Everyone has files to protect and keep safe, and people are finally realizing that they need to take their data security seriously. Privacy for your files doesn't mean that you have something that you want to hide. It's a right that everyone should expect, but in today's digital world, the idea of privacy seems to be slipping away. Fortunately, that's not the case with SpiderOak. They take your protection very seriously, and they allow you to keep your files in an easily accessible place as long as you have a connection to the Internet.
For example, if you are on a vacation and you get a message from a client that just can't wait, you could use your mobile phone to access the information they need and send it to them quickly. That is the power of the cloud and of SpiderOak in action.
The company has a Zero Knowledge policy, which means that they do not have access to the encrypted data that you place on their servers. Everything that you send to the system gets encrypted before it leaves your computer, and the only way to unlock it is with your private password. The employees at the company will not have any access to your files. They do not even have access to your metadata. This means that people should feel comfortable placing their confidential files into the system.
How is this different from other systems?
Many of the storage and backup solutions out there only encrypt the data when it is being transmitted.
What does this mean for you?
It means that the documents and files that you store are in plain text and anyone who gets on the servers, from the staff to hackers, will be able to see exactly what you have stored. This makes it easy for them to steal your data. With SpiderOak, the data is always encrypted. In addition, you have control of the keys to access the data, not the company. This is another element of security.
Since your password is encrypted and they do not have access to it, you might be wondering what you should do if you were to forget the password. Fortunately, it's easy to retrieve. You can enter your email or password into the system, and they will send you a password hint. Many users actually choose to use a third party password management service so they do not have to worry about keeping all of their passwords in order, and this might be a good solution for you as well.
Some might mistakenly believe that all companies take their security this seriously, but that's not the case. For example, Dropbox and Google Drive have access to your keys, which means that there is the possibility that someone else could be reading and accessing your data.
The company's application is HIPAA compliant, so anyone who is looking for a backup and storage system and who deals with patients will find that this could be the storage solution they've been seeking.
While privacy is great, some might want the ability to share some of their data with family, friends, or colleagues. SpiderOak takes this into account and offers you the ability to allow portions of your files to be shared, or even to be public if you wish. You will create a "ShareRoom". Then, you will add the folders that you want to share. Then, you will be able to provide a unique URL to the people with whom you want to share, or they can enter the ShareID and RoomKey on the SpiderOak website's main page. This makes it easy to share what you want to share without worrying about giving people access to everything that you have stored.
How Reliable Is the System?
If you have all of your important files in the cloud, you want to be able to access them whenever you need. You don't want to deal with a company that has a service that goes down all of the time. SpiderOak definitely seems to understand this, as they perform extensive and automated internal tests to ensure everything is working properly.
The company operates all of their own hardware as well and they do not outsource anything. The data is saved in a file system called "redundant clustering". This means that even if they were to suffer a loss of several different machines, your data would still be safe as it is stored in a number of places. You do not have to worry about their storage infrastructure though, as they have redundant power, generators, redundant cooling, battery backup, and multiple Tier 1 ISP uplinks. Ultimately, all of the technical talk simply means that your data or your company's data is safe.
What Options Are Available?
You will have a number of different plans available when you use SpiderOak, and it comes with a 60-day free trial, so you can make sure that you are getting a system that will work for you. First, let's look at the different personal plans that are perfect for individuals.
As with so many of the other cloud storage and backup services, you will find a free version available. However, this plan will only come with 2GB of space. For some people, this is all they will need, and it could work out perfectly without them needing to spend a thing. Yet, with people having more and more data that they want to store and backup, it might be a better option to choose one of the higher level personal plans. Keep in mind that all of the following prices are the current prices and they are subject to change.
For $7 a month or $79 per year, users will have 30GB of space. The next plan is $12 per month or $129 per year, and this provided 1TB of space. Those who want to have even more space can choose the $25 a month or $279 a year plan, which offers a massive 5TB of space. This could be a good solution for professionals, such as graphic artists, writers, filmmakers, developers, and others who have massive amounts of data that they need to store.
For larger groups, whether it is a small business, a large company, or even a family that wants to keep all of their files together, there are some other options. SpiderOak Groups has a free setup and it then costs $5 per user per month. It's easy to start, requires a minimum of ten users, and offers the ability to upload unlimited files. You can choose a 14-day free trial for this option. This will give you a good idea of whether it will work for your size group or not. Keep in mind that you have to have at least ten users to make use of this plan.
The Enterprise Hosted plan has a $299 setup currently, and is then $5 per user per month. This includes an active directory, requires a minimum of 100 users, and allows for unlimited files. The Enterprise on Premise plan has a $599 setup and then costs $5 per user per month. It has all of the features of the other plans, but requires a minimum of 500 users.
The Enterprise option also offers centralized management, making it easy to manage all of the users of the system, as well as to enforce any policies you have in place. You can set policies, permissions, and find out what is happening on the system. Users have more control over their company's data, and just as with the other options, you can sync the data between operating systems.
Should You Consider Using SpiderOak?
Your backup and storage system should be as easy as possible to use, don’t you think? That's SpiderOak's philosophy as well, and you can see that in the design of their site and the simplicity behind their deceptively robust system. They do not want their users to have to struggle with the system. It simply works, and that's part of the reason that the system has become so popular over the past several years. It works well for personal use as well as professional use.
No matter what type of user you might be, it can be a good option because it scales so easily. If you are an individual who wants to keep all of your digital photos in order, it works well. If you want to keep information from your company on the servers, then it can work well for you too. Overall, it is a great, simple, and effective system for storage and backup and comes highly recommended. It's not the only solution out there, but it remains one of the best.
CrashPlan Review by Cloudswave
Data protection is a critical cyber security investment in this day and age where security breach is commonplace. Ransomware, cyber espionage, malware, security bugs, computer viruses, phishing threats, malicious hacking – if you haven’t been living under a rock, chances are you’ve heard the horror stories.
There’s also the all-too-common hardware failure that can wipe out your data in the blink of an eye. All these can happen when you’re least expecting them, which is why having a “crash plan” is not just a sound idea but also a potential lifesaver.
What is CrashPlan?
CrashPlan is a computer backup system that protects your files, documents, and other data with easy-to-use software and high-performance hardware storage. It allows you to back up all your distributed end-user data through a single, secure platform for complete visibility and control.
The brainchild of Code42, an enterprise SaaS provider headquartered in Minneapolis, Minnesota and trusted by companies such as Boston University, Key Forensic Services, Texas Air Systems, and Lockheed Martin, CrashPlan offers three ways to back up your files – what it calls triple-destination protection: local, offsite, and online backup.
Free versus paid plans
While CrashPlan offers local and offline backup services free of charge, the features that come with the free plan aren’t necessarily lacking. There are no bandwidth caps or file size limits to worry about. Multiple file formats are supported, and once-daily, unattended backups are performed automatically.
A secure cloud solution that enables IT and security teams to limit risk, meet data privacy regulations, and recover from data loss no matter the cause, CrashPlan encrypts your data using 128-bit AES transmission encryption, and a personal encryption key is needed to unencrypt your data. So if, for example, you choose to back up your data to a friend’s computer, your friend has no way of accessing your files without your permission.
Take note, however, that this can be a double-edged sword. While you can rest assured that unauthorized access to your data is impossible, if you lose your encryption key, not even CrashPlan can recover it for you. Also, CrashPlan pauses backups while your device is running on low battery and over selected Wi-Fi and network interfaces.
For data you need to access anytime, anywhere, on any device, CrashPlan offers premium subscription plans that include online storage. Daily data backups are automatic, unattended, and continuous, and aside from 128-bit AES encryption, you get 448-bit file encryption (Blowfish) and a restore-to-door priority recovery option where CrashPlan sends you a hard drive with your data, allowing you to restore your files locally.
Features of CrashPlan
No software provider can claim that their product is flawless, but there are several reasons CrashPlan is worth checking out. Below are some of the features it offers:
CrashPlan lets you enjoy free backup to:
- your local computer,
- external drive and offsite computers,
- and CrashPlan’s online backup system, which is a paid subscription.
Whether you back up your files to an offsite computer, an external storage medium, or the cloud, CrashPlan offers no limit to how much data you can back up. All file types, including videos and Outlook archives of your emails, are supported.
CrashPlan employs a multi-layered security component to protect and secure your data – from transmission to account access, from password security to secure messaging. Furthermore, CrashPlan data centers use military-grade cryptographic formulas and follow industry best practices for power redundancy, cooling, and fire protection.
This combination of security measures creates a shield around your data to make them virtually impenetrable.
CrashPlan offers a mobile app for premium CrashPlan subscribers who are always on the move. Aside from the continuous, automatic protection of your important data, you can access and retrieve files from your backup stack via your mobile devices. The mobile app can be downloaded from the App Store, Google Play, and Windows Apps.
Silent and continuous backup
CrashPlan is your silent computer backup partner providing real-time protection to your valuable files and folders. Because it uses minimal CPU power, you won’t even notice it is running. It only stops running if the backup process is interrupted or your computer goes to sleep. It automatically resumes backing up your data when your computer becomes available again.
When you’re subscribed to any of CrashPlan’s online backup plans, you can set backup frequency to as frequently as every minute.
CrashPlan believes you have the right to back up all your data and files. However, different types of files require different levels of backup protection. CrashPlan has an exclusive ability to create backup sets that let you handpick and prioritize which files go where, how backups are done, and how often.
In real life, you cannot live in the past. But when it comes to your data, you call the shots. With CrashPlan, it’s easy to go back in time, to a previous version of a file or folder. In addition, there’s no limit to how many file versions you can back up.
Digital legacy preservation
CrashPlan’s Family plan allows you to back up as much as ten computers under a single account, using one email address, and a single password, which is one way of preventing your digital legacy from becoming history. Through CrashPlan’s reporting and alerting mechanisms, you keep track of each of your family members’ backup status via the admin console.
Deleted file protection
CrashPlan’s cloud plans are a regret-free zone. Unless you say so, CrashPlan keeps your deleted files forever. Hence, no matter how much time has passed since you trashed a file, restoring it wouldn’t be a problem – definitely a worthy investment as it reduces anxiety over accidentally deleted files.
Version retention settings, which are set to never remove deleted files by default, can be tweaked to determine the number of file versions to keep, and when to remove deleted files.
Restore-to-door priority recovery
This is an optional service that allows you to quickly recover your files, as well as your emotional footing, after a heartbreaking data loss and an epic meltdown. The service is highly recommended if you have more than 300 GB of files to recover. A restore kit containing a hard drive with your cloud backup will be sent to you via snail mail.
Follow the instructions included in the mail, restore your files locally, and send the restore kit back to Code42 so you don’t get charged an additional $150 for keeping the hard drive. A return stamp is included in the kit.
Even while you’re working on a file – a letter, for example – CrashPlan quietly performs an analysis of your file in the background, block by block, scanning the file for pieces of content that have already been backed up. Fresh blocks, meaning those that CrashPlan hasn’t backed up yet, are compressed to save storage space, encrypted for transmission, and then sent to their backup destination.
Backup destination prioritization
To ensure data security and fast retrieval, CrashPlan recommends using multiple backup destinations for your data. It then prioritizes your chosen destinations according to which can back up your files the soonest.
For example, if you opt to back up a file locally and to the cloud, CrashPlan first saves a backup of the file to your local drive. Once done, it transmits your encrypted data to the cloud.
Support and services
CrashPlan has a support page where you can send help desk ticket requests or call them for technical assistance. You can also join threads in the discussion forum, where answers to frequently asked questions are available. It is highly recommended that you use the provided user guides throughout the site to get the most out of CrashPlan’s features.
The support section of the site, which can be accessed via a quick link on the upper right-hand side of the CrashPlan homepage, also provides information on how to back up to external hard drives and Windows network drives, restore files, use CrashPlan on a headless or remotely controlled computer, speed up your backup, uninstall and reinstall the CrashPlan app, adopt another computer, and other relevant questions.
The page also features articles and guides on how to download, install, and get started with SharePlan, which is CrashPlan’s answer to all your file syncing and sharing needs. You can find guides on how to use sharing links, and add and remove members, among others.
CrashPlan’s knowledge base likewise carries in-depth resources on how to manage the Code42 platform. You can find articles on how to set up your private cloud, adopt a computer from the administration console, prepare the CrashPlan app for deployment, and more.
Should you use CrashPlan?
Whether you’re a regular individual who simply wants to preserve his/her digital life, own a business, or an artist with tons of photos and videos on your computer, CrashPlan offers essential tools and features to address your data backup requirements.
The software is highly recommended, especially for people on the go and enterprises with a lot of digital files to store and back up. With its high-level encryption and protection, you can rest assured that your data and files are safe and secure.
Sign up for a free 30-day trial and see how it works for you. CrashPlan keeps your data intact through its unlimited cloud storage and restore-to-door service.
Most Favorable User Review
Most Favorable Critic Review
SpiderOak’s dedication to privacy is apparent in all aspects of their software. From the moment you create your password to when your data is encrypted and sent to their servers – there are no holes in their security. If you’re nervous about trusting your files to cloud storage, SpiderOak is for you.
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CrashPlan is one of those rare tools that is useful for both individuals at home and massive organizations with hundreds of thousands of computers. It's no substitute for a file syncing solution like Dropbox, but it's a powerful and flexible backup solution that works just as well in the cloud as it does with your own local servers.
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No critic review available yet for CrashPlan .
SpiderOak Demo Video
CrashPlan Demo Video