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Citrix ShareFile

Citrix ShareFile Reviews and Cloudswave Rating

  • 79

    Cloudswave Score for Citrix ShareFile

    Rating based on 35 Critic Reviews

    16 Favorable reviews
    94 %
    0 Mixed reviews
    0 %
    1 unfavorable reviews
    6 %
  • ShareConnect + Sharefile = Powerful

    Sharefile and now Shareconnect have been part of my toolkit for organisational transformation for 8 years. I've deployed 6 separate instances for widely varying use cases and each has worked well. I would rank Sharefile as important to my deliverables as GoogleWork ( Docs + everything else google does). I work in the more traditional end of the market and find that while Cloud and Hybrid cloud solutions are entering enterprise use now in 2015 most end users need the immediate deployment and quick time to value that Sharefile and Shareconnect offer. Post Sales Support from the Raleigh team does a great job of looking after remote time zones and only the occasional start-up phase hitch appears.

    Pros : Prodcut and services are Top Grade 1. Great Scale 2. Easy Deployment 3. Good Support

    Cons : A. Complex multi tier Reseller / referral / distributor model handed down from Citrix management ( really, it does suck ) B. Global Storage Zones generate the occasional " ticket - storm" when a problem arises its hard to keep informed on "just" your exposure, a trade off for the transparency. C. Self provisioning is a little too prescriptive. If you self provision the wrong plan then watch out its not an "easy undo". Getting Level 2 help can take longer than you'd imagine.

    0 of 0 people found this review helpful
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  • Regardless of which program you opt for, Citrix ShareFile is incredibly easy to get to grips with. If you want a secure file-sharing service for your company, then appear no further than Citrix ShareFile.

    0 of 0 people found this review helpful
  • A secure and easy-to-use cloud file-sharing service that’s perfect for businesses.

    0 of 0 people found this review helpful
  • ShareFile is an online file sharing site with comprehensive sharing, security and file-tracking features. You can customize your online portal and share links to your company's brand, which is a great way of reinforcing your brand to clients downloading files. However, the limited bandwidth means that you don't have much room for sharing and receiving files.

    0 of 0 people found this review helpful
  • There are simpler and more intutive programs out there

    What do you like best?

    Sharefile did make saving files that were too large for our case management software (Legal Files) more convenient.

    What do you dislike?

    It isn't particularly intuitive and was very buggy when we used it. For co-workers with less reliable internet connections or who were less computer literate it was incredibly difficult to use.

    Recommendations to others considering the product

    There are easier programs to use out there. ShareFile gets the job done in that it does store large files. When we were using it there seemed to be constant problems with uploading and organizing files. While I'm sure some of that was attributable to user error since we have some employees who are less computer literate, the difficulty they experienced turned us off this product.

    What business problems are you solving? What benefits have you realized?

    We used it to store large video and audio files, which it did do. It was getting the documents in there and organized that was more difficult.

    0 of 0 people found this review helpful

    So much better than Dropbox

    What do you like best?

    I love that I can easily request files so my clients who aren't super tech savvy can still use it. I also like that is is secure. The best part about it is the notifications when people download files because it saves me a ton of time. Instead of having to call clients and confirm they have the documents I sent, I get a quick text message or email. It's life-saving

    What do you dislike?

    Nothing in particular, I like everything. Sometimes there are certain things I wouldn't understand but the customer support team is super helpful and I get to a person really quickly. I also have a dedicated account manager that answers my questions.

    Recommendations to others considering the product

    Highly recommend it

    What business problems are you solving? What benefits have you realized?

    Saves me a ton of time with the download and upload notifications. The time I spent sharing files has significanly gone down and of course that allows me to work on more important tasks and not have to waste time on administrative tasks is great!

    0 of 0 people found this review helpful

    Finally, secure mobile and web file sharing for my company!

    What do you like best?

    ShareFile knows that users want a simple interface and, above all, security. I absolutely love how easily I can control who has access to folders. Upload notifications save me from sending separate emails telling people I have uploaded monthly reports (for example).

    What do you dislike?

    I can click on a document to open it and then edit, save, and close the document; unfortunately, this does not save the document back to ShareFile but on my local machine, though this isn't readily evident to the user. A user must download a document, edit it, and then reupload the document to change what is posted on ShareFile. Perhaps our set-up is specifically configured this way but it can be confusing for users.

    Recommendations to others considering the product

    ShareFile held up to our high need for security when sharing documents through client portals. Even if security isn't primary for you, ease of user and document management makes this an excellent tool.

    What business problems are you solving? What benefits have you realized?

    Secure, web-based and mobile document access for employees and clients. We are able to define what groups we want to access different documents with ease. It is so simple to create a new folder and assign specific users to manage document access appropriately.

    0 of 0 people found this review helpful
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  • An excellent package with a super range of features, support for desktop/laptop machines and handhelds/tablets, and a good helping of features aimed at corporates such as single sign-on and remote wiping of devices. The only letdown is the slightly flaky Java uploader, which should be simple to fix.

    0 of 0 people found this review helpful
  • Sharefile is a tool which is both easy to use and flexible enough for almost any file transfer requirement. It's the best choice for Firms who would like a simple and secure tool for storing and exchanging files with clients, staff, and vendors.

    0 of 0 people found this review helpful
  • ShareFile is the perfect file sharing solution for businesses. It has a wide range of customized solutions for most any kind of company, as well as a strong technical team to support its valuable customers. Its file-use system is highly customizable for individual user security access, and the interface is simple and functional. It is recommended for all businesses, but especially for small and medium sized businesses.

    0 of 0 people found this review helpful
  • There is no doubt that Citrix is a leader in the world of business computing, and ShareFile does extend the services they offer to cloud storage. Overall the service is solid even though it lacks some nicer features that you often see in consumer cloud storage services. If your business is looking to offer a secure cloud storage solution for your employees and for sharing files ShareFile will fill your needs and is easy enough that people will easily be able to use it.

    0 of 0 people found this review helpful
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