Logo for LiveOps Cloud Contact Center

LiveOps Cloud Contact Center

Logo for LiveOps Cloud Contact Center

LiveOps Cloud Contact Center Coupons, Reviews, Comparisons and Alternatives


About LiveOps Cloud Contact Center

LiveOps cloud contact center gives you cloud flexibility, intelligent multichannel routing, real-time reporting and interaction recording across every channel – voice, email, web chat, social (including Twitter and Facebook) and SMS – along with a customer interaction database that gives you a 360-degree view of the customer front and center. And all of it delivered to the highest cloud security standards. 

Built on this platform and integrated in the same easy-to-use multichannel agent desktop is a comprehensive suite of LiveOps Applications developed to optimize your contact center performance and enhance your customer experience.

LiveOps cloud contact center gives companies a 24/7, 360-degree ability to connect with their customers
faster, better, and more efficiently. Companies and brands can now engage in two-way, real-time interaction on the customer's channel of choice.

The LiveOps cloud contact center platform enables organizations to intelligently deliver a better customer experience – anywhere, anytime, and on any channel – using their existing contact center infrastructure. LiveOps delivers innovative cloud applications in a pay-per-use model that scales up and down on demand and avoids the cost and disruption of hardware upgrades.

The LiveOps cloud contact center platform also features powerful management tools that enable managers to quickly and easily design the optimal customer experience, and gain unmatched visibility into customer interactions in order to improve performance. The platform also includes a framework for seamless integration with Salesforce.com and other third-party applications.

  • TBD

    Score

    1 Critic Reviews

  • Provided by
  • Platforms
    Web based
    Windows
    Mac OSX
    Linux
  • Mobile
    iOS
    Android
  • API
    Availability
  • Pricing
    View details
    Free Trial
    Subscription Plans
    Free Plan

Features & Specifications

Key Features

  • Intelligent multichannel routing
  • Security and Reliability
  • Channel pivot
  • Pay-per-use
  • Simplicity and rapid deployment
  • On-demand scalability
  • Powerful integration
  • Multichannel support
  • Continuous innovation
  • Customized contact center design

Specifications

Supported languages
English
Serviceable Area
Australia,  Canada,  United States
Supported Platforms
  • Web Based
  • Mobile Web
  • Desktop Windows
  • Desktop Mac OSX
  • Mobile App IOS
  • Mobile App Android
Integrations
LiveOps Cloud Contact Center integrates with Zendesk and more than 5 other solutions. View details
Support Options
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Ratings Summary

Domain Authority 57
#7
Alexa Rank 105409
#11
Integration 41
#5
Support options 86
#2
Platforms 86
#3
Show / Hide category leader in Radar

LiveOps Cloud Contact Center Demo Video

LiveOps Cloud Contact Center Screenshots

Plans & Pricing

Showing 4 out of 4 - View All

LiveOps Cloud Contact Center Integrations

logo for Zendesk

Zendesk

Help Desk and Ticket Management

LiveOps Cloud Contact Center integrates with Zendesk . Zendesk delivers the leading cloud-based customer service software. Loved by customers for its si...
Learn More

logo for SnapLogic Salesforce Integration

SnapLogic Salesforce Integration

Cloud Integration

LiveOps Cloud Contact Center integrates with SnapLogic Salesforce Integration. SnapLogic delivers rapid Salesforce integration with back-office SAP or Oracle ERP applications t...
Learn More

logo for SugarCRM

SugarCRM

CRM

LiveOps Cloud Contact Center integrates with SugarCRM. Sugar gives the most innovative, adaptable and affordable CRM in the market and produces the best...
Learn More

logo for Zoho CRM

Zoho CRM

CRM

LiveOps Cloud Contact Center integrates with Zoho CRM. Online CRM software for controlling your trades, purchasing, client support, and inventory in a u...
Learn More

View All

Critic Reviews

View All

User Reviews

View All Alternatives

Alternatives to LiveOps Cloud Contact Center

LiveOps Cloud Contact Center

Free Download: Call Center Software Pricing Guide

Enter your email and press continue to start downloading.

Detailed comparison of the 10 best Call Center software!

One last step to begin your download:

Complete this brief form and we'll email you the PDF document.

Thank you for downloading the Detailed comparison of the 10 best Chat & IM software white paper..

The white paper has been sent to your email. You can also download it right now from this URL: Detailed comparison of the 10 best Chat & IM software


Other must read white papers for you

clic to downlaod
Download This whitepaper
whitepaper image
3 Industry Secrets for Smarter Customer Engagement
clic to downlaod
Download This whitepaper
whitepaper image
Making the most of your cloud CRM with an integrated cloud contact center
clic to downlaod
Download This whitepaper
whitepaper image
Distance without the disconnect

Detailed comparison of the 10 best Chat & IM software