Cloudswave Score for Firmwater LMS
Rating based on 12 Critic Reviews
Our company is new to purchasing an LMS system and we required extra information and attention in our selection process. Firmwater was very helpful and went the extra mile to answer questions and integrate our platform into the LMS. We had a couple of things that didn´?¢t show up as we initially expected but they quickly addressed them and resolved things to our expectations. They were very dependable, did what they said they would do and stayed on deadline.
Hal Richman, on GetApp
I have been involved in LMS procurement for 15 years for organizations in the public, private and inter-governmental sectors. In my role as COO of Blue House Energy I have been using Firmwater for three years. We chose Firmwater after a detailed review of options, For a training company/organization, Firmwater is the best I have reviewed or used.
Pros : Very quick and personalized support Quick uploads Ability to create private brand labeled sites (known as ´?¢clients´?¢) Grant content from a ´?¢master´?¢ to ´?¢clients´?¢, enabling automatic content update Supports locations and departments Many email contact options, including customization of email messages Various options for user setup Ideal for certificates and certifications (including customized certificates of achievement) Logical user interface and process for content management
Cons : Need more backend functions accessible to the user interface (in process) Would be nice to have a "lite" LCMS that supports version control Upgraded user interface for reports and help
Roxanne Eszes, on GetApp
We've been using Firmwater as our LMS provider since 2010, and it feels like they've grown right along with us. They've always been very responsive to our needs, and provide excellent and speedy tech support. As a very small company, we didn't have the resources or expertise in-house to develop or manage our own LMS, and we didn't have the big dollars needed to develop one. We are content producers, not computer programmers! Firmwater's SAAS model gave us a way to monetize our content in a way that was affordable and doable for us. Over the past five years, they have continued to develop and improve their product. The relatively new integration with Shopify was fabulous, it made things so much easier. Shopify allows us to use discount codes, which is an important marketing tool for us. And we now use our Shopify webstore as our website, saving us some money and making it easier for us to update our own content.
Pros : We can offer custom portals to our corporate clients. Students can print their Certificate of Completion from their Training Plan.
Cons : The per-head registration fee is the same, regardless of the size of the price of the course, but I think this is more our problem than theirs!
Rakesh Sharma, on GetApp Blog
Investment in the Firmwater LMS might be a wise decision. What’s more, if you are a content provider, the investment might just enable an additional revenue stream for your business!
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