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DocuSign

Logo for DocuSign

DocuSign Coupons, Reviews, Comparisons and Alternatives


About DocuSign

DocuSign makes it easy and fast to get your documents signed. Whether you need to close a big sales contract, keep your company trade secrets safe with an NDA or buy a home, DocuSign is the easiest, fastest, most secure way to get a signature, anytime, anywhere, on any device.

  • 86

    Score

    444 Critic Reviews

  • Provided by
  • Platforms
    Web based
    Windows
    Mac OSX
    Linux
  • Mobile
    iOS
    Android
  • API
    Availability
  • Pricing
    View details
    Subscription Plans
    Free Plan

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Features & Specifications

Key Features

  • Collaboration/Markup
  • PowerForms
  • Agent Role
  • Email to Signature
  • Designed for Mobile

Specifications

Categories
Supported languages
English
Serviceable Area
Australia,  Canada,  China,  India,  United Kingdom,  United States
Supported Platforms
  • Web Based
  • Mobile Web
  • Desktop Windows
  • Desktop Mac OSX
  • Mobile App IOS
  • Mobile App Android
Integrations
DocuSign integrates with Smartsheet and more than 18 other solutions. View details

Ratings Summary

Metric Score Rank
cloudswave Score
86
#2
Domain Authority 76
#0
Alexa Rank 2488
#2
Integration 83
#2
Platforms 79
#3

DocuSign Demo Video

DocuSign Screenshots

Plans & Pricing

Individual

$15
for 1 Month / 1 user(s)

Features

  • Maximum Users: 1
  • Send Documents for Signature: 5/month

Professional

$30
for 1 Month / 1 user(s)

Features

  • Maximum Users: 10
  • Send Documents for Signature: Unlimited
  • Company Branding
  • Shared Templates

Realtors Plus

$30
for 1 Month / 1 user(s)

Features

  • Maximum Users: 10
  • Send Documents for Signature: Unlimited
  • Tagging and Templates
  • zipForm Plus Integration
  • Transaction Rooms
  • REALTOR Branding
  • REALTORS discount included

Business

$40
for 1 Year / 1 user(s)

Features

  • Maximum Users: 1,000
  • Send Documents for Signature: Unlimited
  • Set Signing SequenceandWorkflow
  • Tagging and Templates
  • Company Branding
  • Signer Authentication
  • FormandField Validation

Individual

$120
for 1 Year / 1 user(s)

Features

  • Maximum Users: 1
  • Send Documents for Signature: 5/month

Professional

$240
for 1 Year / 1 user(s)

Features

  • Maximum Users: 10
  • Send Documents for Signature: Unlimited
  • Company Branding
  • Shared Templates

Realtors Plus

$240
for 1 Year / 1 user(s)

Features

  • Maximum Users: 10
  • Send Documents for Signature: Unlimited
  • Tagging and Templates
  • zipForm Plus Integration
  • Transaction Rooms
  • REALTOR Branding
  • REALTORS discount included

Business

$360
for 1 Month / 1 user(s)

Features

  • Maximum Users: 1,000
  • Send Documents for Signature: Unlimited
  • Set Signing SequenceandWorkflow
  • Tagging and Templates
  • Company Branding
  • Signer Authentication
  • FormandField Validation

How to Get Your DocuSign Free Trial

Established in 2003 by Tom Gonser, DocuSign is a Seattle and San Francisco-based company providing businesses with Digital Transaction Management and Electronic signature technology services to facilitate the exchange of signed documents and contracts electronically. It is marketed as Software as a Service (SaaS) and also featured as workflow automation and authentication services.

Since its beginning, the company has successfully managed to raise $443 million in financing and also provides users with a free app that runs on Windows Phone, Android, and Apple iOS operating systems. Do you plan on using DocuSign for the electronic signing of documents? If so, follow these steps to get a free trial.

Step 1:

DocuSign Free Trial Process Step 1

Visit the DocuSign website and take a look at the features provided to gain information on how to sign documents electronically using the program and whether or not it meets your requirements. Once figured out, click on the “Free Trial” option at the top right corner of the page (highlighted in light blue) to move on with the signing up and downloading process.  

Step 2:

DocuSign Free Trial Process Step 2

For this step, all you have to do is enter the sign-up information. It includes your first name, last name, valid email address, phone number, job title, company name, and type of industry. Once filled out, click on the ‘Get Started’ option. It will enable you to download the DocuSign program, without entering any credit card information.

The trial period will expire within 30 days, so make sure to test out the software and its features beforehand. If satisfied, you can visit this page to buy the DocuSign program. Four payment plans are available: Individual (for $6 per month), Professional (for $14 per month), Business (for $20 per month) and Business Premium (for $80 per month). Choose one that best suits your budget and needs.

   

Showing 4 out of 8 - View All

DocuSign Integrations

logo for Smartsheet

Smartsheet

Project Management

DocuSign integrates with Smartsheet . Smartsheet is an online project management and task management software that allows users to achi...
Learn More

logo for SnapLogic Salesforce Integration

SnapLogic Salesforce Integration

Cloud Integration

DocuSign integrates with SnapLogic Salesforce Integration. SnapLogic delivers rapid Salesforce integration with back-office SAP or Oracle ERP applications t...
Learn More

logo for Obindo

Obindo

Knowledge Management

DocuSign integrates with Obindo. Obindo is a cloud-based integration and knowledge-sharing service that seamlessly connects email tog...
Learn More

logo for Greenhouse

Greenhouse

Recruitment

DocuSign integrates with Greenhouse. Greenhouse is a recruiting software designed to streamline your recruitment process and make it prod...
Learn More

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Critic Reviews

  • 86

    Cloudswave Score for DocuSign

    Rating based on 444 Critic Reviews

    20 Favorable reviews
    100 %
    0 Mixed reviews
    0 %
    0 unfavorable reviews
    0 %
  • DocuSign ProsI feel that DocuSign truly is "the fastest way to get a signature". You can send documents out for signature from your desktop computer, laptop, tablet or mobile phone within seconds.DocuSign is a great tracking tool for companies. It is particularly helpful to my company because it alleviates the need to print and scan documents onto a drive somewhere. It tracks every move that's made from initiation of the document, to each signature placed onto the paperwork and all the way up to completion or rejection by the recipient(s).I have had a few questions regarding general use of the product since we purchased the program about a year ago. Reaching out to DocuSign's customer service team has proved to be a positive and effective experience. I found it very helpful that they will actually utilize a GoTo Meeting to assist you with any issue, even if it's something very simple that you are having trouble with.

  • We use Docusign for the circulation of documents that require signatures from our Board level staff. They frequently travel so Docusign has taken the pain away of chasing paper and in some cases incurring courier costs. The system is incredibly easy to use and works very well on mobile devices (we use a split of iOS and android). We are also planning an integration with our contract management system to allow an automated flow of documents from docusign into our contract management systems once signature has been completed.

    Pros : Incredibly easy to use Works on mobile devices End users can understand the system and adopt it quickly Cut costs on paper and courier fees

  • DocuSign has a great deal of potential for those that need several documents signed per month. However, the limitations for a paid subscription may not be worth the investment. As you are only able to have five documents sent per month, many alternatives offer free solutions that don't have such restrictions. The interface is clean and professional and some of the features have a great deal of potential to keep your organization looking professional as well.

View All

User Reviews


  • 16 In total

    5
    8
    4
    8
  • User review from

    Ryan Killoran

    I've found this app very easy to use for myself, but it's also easy to explain how to use it to my clients and prospects. I use DocuSign in tandem with some other solutions, but I can say that DocuSign stands up well on its own. andnbsp;You'll find that Docusign is quite popular in the tech industry, real estate, and legal. I found that getting signatures using scans, and faxes can take days. Scans and email aren't that much better. Using DocuSign, I can slim the turnaround time on one day, which is necessary for my business - things have to move quickly, and I really dislike when the procurement process is stalled by a signature.

    Pros :

    Docusign makes it extremely easy to:

    • Import docs into Docusign.
    • Prepare forms for signature (whether your own, or others).andnbsp;
    • Share docs and request signatures from other parties. I can't stress this enough - getting people to sign documents can be an outright hassle, and I really hate hustling here - having a system that makes signing easy, appealing, and quick is HUGE for me.
    • Check in on signing progress by other parties. Instead of calling to find out where a signature is, I can sign into Docusign to find the status of the required signature. This is massively helpful for me.
    • Export documents to PDF for records.
    • There is a mobile app to make things even easier to review on the go.
    • There is an entire workflow this system can provide for acquiring signature inside of a web page that I have never used.
    • There are other obvious pros in my opinion, like the fact that Docusign has an overall very easy to use UI.andnbsp;

    Cons :

    • I just wish I had found this earlier. So, cons? They need to market themselves more - I used HelloSign and a few others for some time not realized that docusign exists.

    • August 5, 2016
  • User review from

    Jennifer L Rieff

    DocuSign is a means for any size of business to get documents signed. There are a variety of options in which a business can choose to meet their needs of getting documents signed wherever people are located. DocuSign works with different services such as Microsoft, Salesforce, Google, Apple, and others. Since DocuSign can be accessed utilizing any of the above services, one can also access, sign, and then send the documents from your desk, if you are traveling, etc.

    Pros :

    • DocuSign is fully digital and offers an initial trial for $30 days.
    • The different options if a business would choose DocuSign to use after their initial trial are as follows, for individuals with needs such as school permission slips, business contracts, and the cost is only $10 per month when paid annually.
    • The Standard option is $25 for 10 or more users; the Business option is $40 per month, and the Business Premium is $135 per month.
    • As with any option, each has many elements to offer that would be beneficial to those looking for options for electronic signatures and easily accessible.
    • DocuSign can be utilized by individual people, small andamp; medium businesses, and for enterprises.
    • The DocuSign element can be easily uploaded, and a step-by-step process and with the information stored securely.

    Cons :

    • DocuSign, I believe is more business oriented. It is not meant for school districts who need documents signed as it could mean thousands.
    • I don't see the functionality of having a program such as DocuSign for a school district as signatures are needed to be given in person and nowadays with the means of using a scanner to scan the document back or even a fax with the parent signature, a district wouldn't need to use DocuSign.

    • July 3, 2016
  • anonymous

    Anonymous

    Docusign works very well with other systems, especially for large companies. I work at an enterprise sized global 100k person company, and this is a feature we use very often in Human Resources and Talent Acquisition. Docusign is the best tool I have used to get signatures done fast. I work in the recruiting industry, and we need signatures fast from our candidates. Using Docusign eliminates the old fashion way or getting a hand written signature!

    Pros :

    • Fast and quick turn around time.
    • Simple electronic solution to get a signature fast especially in the recruiting industry.
    • Easy to use UI, I have not heard any complaints.
    • You can easily find anything you are looking for in the document.
    • This tool is much automated. I have to say off the top of my head after thinking of a few this tool it the one that people will build loyalty around.
    • The installation of getting Docusign was great, actually using it is very easy, and also the getting the signatures and uploading was a breeze. I haven't had any issues with the UI or finding a specific button.
    • I have read some reviews that their Docusign will “time out” and they will lose their page but fortunately that has not happened to me yet.
    • I think this tool can be used globally, and there is no limitation to the many different solutions, tracking systems, HR systems, etc. it can work with.

    Cons :

    • I do not have many cons. There are some of the competitors out there, but they all pretty much do the same thing. I have read that some people have issues making templates but honestly, after a while, you will get to figure it out really quickly.
    • Templates save a lot of time especially when you need a lot of signatures! J Unless there is a specific flaw you see here. I recommend this for your business or company!

    • June 22, 2016
  • User review from

    Brett Jones

    Overall my experience with DocuSign has been a positive one. Through an integration into Salesforce.com, it makes life much easier for being able to distribute contracts, proposals, agreements, you name it. andnbsp;Distributing files is no easier than sending them via email, however, being able to effectively add and receive signatures and other key details entirely remotely has a tremendous impact on the ability to manage contracts: plus help close business as a whole, of course.

    DocuSign's strength lies in its ability to tie into other tools (such as Salesforce.com) allowing day-to-day work a single tool to leverage; as opposed to having to bounce back and forth between various point tools. Essentially though, DocuSign is a driving force in the extinction of printers and copiers.. andnbsp;Similar to how email has (drastically) revolutionized our means of communication, DocuSign is slowly but surely helping to save the trees by allowing for a purely digital engagement (as opposed to a standard approach of receiving the email, printing the document, signing off on it, then having to re-scan the proposal and send it back accordingly; this process usually drastically reducing the quality of the original document).

    Pros :

    • Easy to use (at least in my instance with it tied into our Salesforce.com).
    • Sending printers

      Cons :

      • Though I'm not the one providing payment to DocuSign within my organization, from what I have heard through the grapevine, it can be a bit on the expensive side.

      • May 30, 2016
  • User review from

    Asad Bawa

    Docusign has become the digital signage leader for both businesses and consumers.andnbsp; Its integration with various software and dominance in many industries shows its flexibility. The free version allows 5 documents per month which is very generous depending on the level of business that you are doing.andnbsp; Once you upgrade to the pro version, then there is no limit to how many documents you can send out per month. We have used docusign for offer letters, and as a consumer, I have used docusign as a buyer in the real estate industry.andnbsp; It also allows for legal and court documents to be processed as well.

    Pros :

    • The court accepted electric signing of documents makes life easy for those important documents.andnbsp;
    • It also allows multiple users to signing at once or on different devices very well.
    • It has a tagging system that shows where to sign and when to sign and a tabbing system that makes it easy to read.andnbsp;
    • The reminder function is really useful and it also has the function to allow the document to expire which is important for those time sensitive documents.
    • The function that shows full history and allows for the audit trail does help out tremendously when those documents need to be very carefully examined.

    Cons :

    • In user view, while good in mobile does have its glitches and sometimes I noticed it doesn't always save so I have to go to the desktop and sign it there.
    • The default signature changes sometimes and adds inconsistencies.andnbsp;
    • There is also a cost for some verification aspects when it comes to mobile which can be tough.
    • The managed tab lists can be a little more user-friendly.andnbsp;
    • I wish the reminder function were enabled by default. Sometimes, one can forget to enable it.andnbsp; It could use more integrations beyond the large named apps .

    • April 30, 2016
  • User review from

    Steven Lewis

    Ninety percent of our clients are in different states and like most businesses that work off of contracts, signatures are a necessity. Docusign gave us the flexibility to grab the needed signatures from our clients no matter their location.

    I feel its a must have for any company that operates "virtually" and yet still needs that "paper in hand" toandnbsp; protect all parties involved. The notification emails are great to have when you are on the go and need to know when a client has signed. When you or a client receive the docusign email its very easy to get to the document that needs signatures. The file is very well marked on what is needed to be signed, and it will let you know if something is missed. Really makes it nice in this fast paced age to have the program making sure all areas needing to be signed get signed. This really cuts down on having to resend something or holding up a project for a missed signature.

    Overal,l we have never had an issue with using Docusign for our business and as a customer as well. If you need signatures and your clients are hard to nail down or out of the area, I highly recommend this product.

    Pros :

    • Adopts an online signature for you or you can upload your own signature.
    • You get emails when new docs need to be signed and when all parties have signed.
    • It is easy to retrieve signed docs and print out if needed.
    • They mark what info is needed from your clients and where they need to sign very well.

    Cons :

    • When creating a document, the form could be a bit more user-friendly. It's not bad but takes a bit of practice. Definitely, sit down and do your first one with no distractions then you should be good to create docs with ease. andnbsp; andnbsp;

    • April 23, 2016
  • User review from

    Chris Perrine- Asia Pacific Sales Leader

    A nice and easy tool to help clients be able to sign electronically. A multitude of uses for this tool- I primarily use it to help clients be able to sign paperwork on their phone or PC without having to print out contracts, but a lot more you can use it for. I can imagine a lot of internal workflow uses, especially with companies that have high compliance needs, legal requirements, or an extensive/multi-level approval process.

    Pros :

    • Easy to use and set up. - A very good interface for the signee and the preparer- simple to walk through and get a document signed.
    • A lifesaver if you are trying to get someone to sign something and they are traveling.
    • A great way to speed up documentation- we use it on the client side, but I can imagine it would do the same internally as well, especially if you have a workflow of people to sign things.
    • Saves a lot of printing and helps move paperwork along a lot faster.
    • A great customer experience for people outside of our organization that are using it. A nice interface, super simple way to sign and it helps people feel we are easy to transact with.

    Cons :

    • Depending on how complicated your organization wants to make it, the workflows can get a bit tedious/complex.
    • Great for a big organization, but not sure how much ROI you would get as an SMB based on the pricing (Sign Easy might be a better SMB solution).
    • Getting people to believe in it- it seems like people only get religion when Docusign saves them on something. But before that, many don't see the value as the struggle with change.
    • Getting it to fit non-standard processes- works like a charm with anything standard, but takes some work if a client needs to do something special.

    • March 20, 2016
  • User review from

    Robert Belton

    DocuSign allows a business to engage in the cumbersome task of collecting a signature or engaging in a legally binding contract without having to be on-site or in-person to so. If you're in the business of outside sales, you can see how awesome this would be to reduce travel and save costs on the company side to kick off a project.

    Pros :

    • It Integrates with SalesForce! This is huge, as a lot of organizations use Salesforce, and this provides consistency.
    • The functionality isn't limited to just the signing of documents either, and you can disperse contracts and documents in a secure way with this software as well.
    • Again, that's huge in terms of cost reduction (in multiple avenues), and providing a modern and neat way to do business.

    Cons :

    • Mobile device support and functionality is quite limited. It can be very difficult, and sometimes impossible, to review and sign a document or contract/quote on a smartphone.
    • Tablets seem to work a bit better, but if they were to update the user experience and functionality on a smartphone, I could see this being the software that completely eliminates the need to sign paper documents ever again.
    • The biggest complaint about the DocuSign program is the absolutely terrible search feature associated with the software.
    • It is almost impossible to search for a document or a specific excerpt from a document, as it is treated as a scanned file and not “searchable”.
    • This makes for a very cumbersome and time-consuming process of scanning through the document manually to find or highlight a certain point, and can be difficult to guide customers or anyone engaging with your document through a particular section as well.
    • This limitation can cause customers or those signing this document to be irritated, and prefer a paper copy of the document to be sent instead.
    • Not the end of the world, but it is inconvenient if this will require a travel expedition by someone from your team who could have otherwise been using time elsewhere.

    • March 4, 2016
  • User review from

    Anant Jain

    One of the easiest and fastest way for a professional user to sort the authentication of the digital signature industry. The ease of sorting out my work with the signature verification in just minutes is the best accessible service that is availed by this software. The accessibility of using it on all the devices with the legal authentication and the security that they are providing is legal throughout with trust developed by various big Giants being their clients all together. The ease of completing the work in time with the authentication that can be provided at anytime and anywhere using any of the devices is at hand making the world of Digital transaction management Services facilitating for the electronically verification and consent to contracts and various other documents that are totally legalized. It helps in automation of the workflow along with a proper record of all the documents and contracts being into the process. With all this process, it provides a full court accepted audit trails of its process.

    Pros :

    • With the knowledge of getting to know that the courts and the law firms are accepting the electronic signature of important documents has helped me in synchronizing my work and more effectively and efficiently go through my documents in a very quick process.
    • I loved the provisions of handling multiple recipients and along with it, the best feature that helped me out is the tagging system that allows my client to show that where to sign and all the places.
    • The feature of providing me reminders for signing the document and giving the details about the expiry of the particular document, with the ease of setting up a particular time limit for the document to remain valid after which it would be easily shown that the document is no more authenticated or void.

    Cons :

    • With all the best features offered by DocuSign, I felt that I had to pay extra for getting the identity of the recipient or rather my client whom the signature was to be me made or authentication to be done.
    • The user identity wouldn’t have been verified until the cost for the verification is paid.
    • The costs that are being levied on these particular constraints has led me to think about using this software for my further authentication purposes.

    • January 6, 2016
  • User review from

    Sean Caruana

    DocuSign is one of the best electronic document signing services available. One of its biggest selling points is that DocuSign is accepted and authorised by usage in legal and business environments since it abides by some important standards and conforms to the necessary requirements regarding keeping an audit trail and history of individuals who have signed a document. Due to this certification, DocuSign has a unique advantage over competing applications that are not certified. Besides being certified, DocuSign also has a great number of useful features. First of all, encryption of documents is standard on all price plans, which differs from some competitors. Audit trails are created for all documents, so it is possible to see who has signed a document and when, as well as making sure that nothing has been changed when it should not be modified. DocuSign also supports Google Docs format, and also integrates with Dropbox, which means that the software is accessible to many users. Similarly, DocuSign is also available on mobile devices besides a web application. Once requesting a user's signature on a document, an expiration date can be set. Once this date has passed, the document would no longer remain valid, and reminders are sent periodically until the period is elapsed. It is also possible to send a document to multiple recipients, in cases where more than one signature may be needed. Besides this, the professional version of DocuSign contains a unique and very powerful feature - it is possible to set the order with which the document is to be signed. For example, user B would only receive a signing request once user A has signed it. The features mentioned above, therefore, indicate that DocuSign is an excellent bit of software, and there are no reasons why anyone should look elsewhere.

    Pros :

    • Can set reminders.
    • Each document can have multiple recipients.
    • Supports auditing.
    • Supports Google Docs.
    • Can access from mobile apps and web application.
    • Encryption is standard on all plans.
    • Integration with Dropbox.
    • Signature requests can be set to expire.
    • Ability to send to recipients based on a particular order of signing.

    Cons :

    • Managing and organising documents can be messy.
    • DocuSign branding is quite evident in all exchanges.

    • December 9, 2015
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