Software Comparison
KISSmetrics vs ClickTale vs Slemma

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Listed in : Business Intelligence & Analytics

KISSmetrics is a powerful web analytics solution that helps you to increase customer acquisition and retention rates, make smarter business decisions,... Learn More


Listed in : Business Intelligence & Analytics

ClickTale, the enterprise leader in Digital Customer Experience, enables businesses to maximize revenues by optimizing the way people experience the W... Learn More


Listed in : Business Intelligence & Analytics

Slemma brings your data and team together, giving everyone the ability to explore data and share insights across the company. With Slemma, you and you... Learn More

Free Trial

Pricing Starting From

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KISSmetrics

Web Analytics

$ 200
For 1 Month / 1 user(s)

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ClickTale

Web Analytics

No Pricing Available yet.

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Slemma

Business Intelligence & Analytics

$ 29
For 1 Month / 3 user(s)

Available Features

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KISSmetrics

Web Analytics

20 million events / month

Free Setup Guidance

Unlimited Funnel Reports

Unlimited Cohort Reports

Unlimited Retention Reports

Unlimited Customer Profiles

Unlimited Group Contact Lists

Unlimited A/B Test Reports

No-Limit Conversion Periods

Email Support

Unlimited Testing/Staging Sandboxes

Segment Data By Any Point in Time

Real Time Data Monitoring/Debugger Tool

Multi and Cross Platform/Device Support

Data Export

Power Report

Dedicated Customer Success Manager

Onboarding Specialist

Dedicated Metrics Specialist

Email & Phone Support

Increased Storage Capacity

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ClickTale

Web Analytics

Up to millions of recorded pageviews/month

Side-by-Side heatmaps for comparison analysis

Full Form Analytics to optimize online forms

Advanced Segmentation and drilldown

Consulting services

Phone support

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Slemma

Business Intelligence & Analytics

Local Files, Files by URL, Cloud Storage

Database integrations

Integrations with Cloud Services

Dashboard Designer

Presentation Builder

Calculations

Data blending

Dashboard & Data export

Scheduled Emails

24/7 Chat Support

Free Trial Availability

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KISSmetrics

Web Analytics
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ClickTale

Web Analytics

No Free Trial Available.

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Slemma

Business Intelligence & Analytics
Free Trial Available

Most Favorable User Review

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KISSmetrics

Web Analytics
User review from
8
Javier J. Hernandez Garcia
Apr 13, 2016

All opinions are personal, and they don't reflect the opinions of my employer either past, present or future. The amount of data and options are amazing. Really powerful tool. As well as the fact that all that data can be combine with different search levels really makes this tool one of the best out there. I've been impressed by the quality of information you can find on Kissmetrics, and they always have something new which is interesting.

Pros :

  • The amount of data and options are amazing. Really powerful tool. This without a doubt the best feature about Kiss Metrics.But the fact that all that data can be combined with different search levels really makes this tool one of the best out there.
  • I used Kiss Metrics a lot from a professional point of view. And you can do so much inside KissMetrics too. You can do many reports, users searches. A/B test etc.
  • I am always using this tool for data analysis and trying to figure out more about our users. It is really a powerful tool if you know how to use it, this can be hard a first. Though KissMetrics does offer a good level of support in that sense.

Cons :

  • The level of support wasn't as great before, I wrote another review about KissMetrics where I complained about this.
  • I actually said the following "They are hard to reach and even harder to get a feedback from them. This is the most frustrating aspect of Kiss Metrics" this is not the case anymore.
  • Actually, after I wrote that review to reach out to me and apologise and we set a few call since them to solve my needs and problems, so I can't complain about that anymore.
  • They have a tool call the path tool that is really not that good but apart from that everything else on Kiss things to be working well now. And the fact that they have improved their customer service is also a big plus.
  • Last time I ranked them 6/10 now I am giving them a 8/10 I wish all companies will bother to read reviews and check what their users are thinking like KissMetrics did.

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ClickTale

Web Analytics

No favorable user review available yet for ClickTale.

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Slemma

Business Intelligence & Analytics

No favorable user review available yet for Slemma.

Most Favorable Critic Review

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KISSmetrics

Web Analytics
100
Greg Roth , Customer Love

Wednesday 29 October 2014

Kissmetrics is one the best tools that can be used to recognize holes in the funnel. You can get in detailed reports about the behavior of your users from this tool. It has some unique features that you cannot find in other popular tools such as Google Analytics.

More about KISSmetrics
View all the KISSmetrics Critic Reviews
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ClickTale

Web Analytics
100
Ivan Strouchliak , Seo Chat

Monday 21 September 2009

Clicktale is a killer app that every Internet marketer who is interested in conversion rate optimization should use. It's like standing behind the shoulders of your website visitors and filming their screens with a digital camera, only Clicktale does it remotely, for pennies.

More about ClickTale
View all the ClickTale Critic Reviews
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Slemma

Business Intelligence & Analytics

Most Unfavorable Critic Review

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KISSmetrics

Web Analytics
40
Anonymous contribution , GetApp

Friday 25 July 2014

We have been using the tool for a couple of years to measure precisely our conversion funnel on various A/B tests. It requires quite a bit of training before you can really master the various options and reports but it is powerful. Over the last couple of years they have been increasing very significantly their entry pack which makes it today a pricey solution. The price varies based on the number of events you track per month. The main issue is that you don't receive any warnings if you go over your plan limit and they start charging you the next plan automatically. On top, as you don't receive any invoice by email you need to be on top of your credit card statement to know how much your are spending

More about KISSmetrics
View all the KISSmetrics Critic Reviews
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ClickTale

Web Analytics
Ben Still , Redant

Wednesday 31 December 1969

To summarize our experience, we were quite disappointed with the results. The Clicktale reports seem to illustrate certain behaviours and user problems, but after some investigation we realized these weren't problems. Users were in fact behaving very differently to what this tool was telling us. We wasted a lot of time investigating issues that we couldn’t reproduce, and worrying about defects which weren’t there.

More about ClickTale
View all the ClickTale Critic Reviews
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Slemma

Business Intelligence & Analytics

No critic review available yet for Slemma .

Demo Video

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KISSmetrics Demo Video

Web Analytics
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ClickTale Demo Video

Web Analytics
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Slemma Demo Video

Business Intelligence & Analytics

Screenshots

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KISSmetrics

Web Analytics
Screenshot for KISSmetrics 4 screenshots available
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ClickTale

Web Analytics
Screenshot for ClickTale 4 screenshots available
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Slemma

Business Intelligence & Analytics
Screenshot for Slemma 4 screenshots available

Typical Customer

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KISSmetrics

Web Analytics
  • Business
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ClickTale

Web Analytics
  • Business
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Slemma

Business Intelligence & Analytics
  • N/A

Supported Devices

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KISSmetrics

Web Analytics
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ClickTale

Web Analytics
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Slemma

Business Intelligence & Analytics

Supported Languages

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KISSmetrics

Web Analytics
  • English
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ClickTale

Web Analytics
  • English
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Slemma

Business Intelligence & Analytics
  • English
  • Russian

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