Logo for KISSmetrics

KISSmetrics

Logo for KISSmetrics

KISSmetrics Coupons, Reviews, Comparisons and Alternatives


About KISSmetrics

KISSmetrics is a powerful web analytics solution that helps you to increase customer acquisition and retention rates, make smarter business decisions, and boost your bottom line.

With real data on real people, you’ll have better insights on how to optimize your marketing machine. Better insights give you better decisions and more optimization. Start by increasing the conversion rates for your business instead of just click-through rates. Then find the roadblocks that are slowing your growth down so you can remove them. When you need new sources of growth, see where ready and willing customers already come from so you can get more of them.

Every business has an acquisition step that holds the business back. When you fix that step, growth accelerates immediately since you removed the bottleneck. Instead of hacking together Excel dashboards, build KISSmetrics Funnels around the actual steps of your funnel to see what’s slowing you down the most.

Even when people use multiple devices or browsers, we connect all their data to a single person in KISSmetrics. You’ll have everything that person has ever done, from the first touchpoint to the last.

  • 82

    Score

    92 Critic Reviews

  • Provided by
  • Platforms
    Web based
    Windows
    Mac OSX
    Linux
  • Mobile
    iOS
    Android
  • API
    Availability
  • Pricing
    View details
    Subscription Plans
    Free Plan

  • Claim your badge

  • Claim your badge

Features & Specifications

Key Features

  • Real-time tracking
  • A/B testing
  • Behavioural comparison
  • Behavioural campaigns
  • Funnel report
  • Cohort report

Specifications

Categories
Supported languages
English
Serviceable Area
World Wide
Supported Platforms
  • Web Based
  • Mobile Web
  • Desktop Windows
  • Desktop Mac OSX
  • Desktop Linux
  • Mobile App IOS
  • Mobile App Android
API availability
API is available. Protocol / Formats : REST .
Access the API documentation
Integrations
KISSmetrics integrates with Wordpress and more than 20 other solutions. View details

Ratings Summary

Metric Score Rank
cloudswave Score
82
#2
Domain Authority 83
#9
Alexa Rank 5855
#5
Integration 67
#2
Platforms 100
#1
Show / Hide category leader in Radar

KISSmetrics Demo Video

KISSmetrics Screenshots

Plans & Pricing

Starter

$200
for 1 Month / 1 user(s)

Features

  • Up to 500,000 events / month
  • Free Setup Guidance
  • Unlimited Funnel Reports
  • Unlimited Cohort Reports
  • Unlimited Retention Reports
  • Unlimited Customer Profiles
  • Unlimited Group Contact Lists
  • Unlimited A/B Test Reports
  • No-Limit Conversion Periods
  • Email Support
  • Unlimited Testing/Staging Sandboxes
  • Segment Data By Any Point in Time
  • Real Time Data Monitoring/Debugger Tool
  • Multi and Cross Platform/Device Support
  • Data Export

Basic

$700
for 1 Month / 1 user(s)

Features

  • Up to 5 million events / month
  • Free Setup Guidance
  • Unlimited Funnel Reports
  • Unlimited Cohort Reports
  • Unlimited Retention Reports
  • Unlimited Customer Profiles
  • Unlimited Group Contact Lists
  • Unlimited A/B Test Reports
  • No-Limit Conversion Periods
  • Email Support
  • Unlimited Testing/Staging Sandboxes
  • Segment Data By Any Point in Time
  • Real Time Data Monitoring/Debugger Tool
  • Multi and Cross Platform/Device Support
  • Data Export

Professional

$2000
for 1 Month / 1 user(s)

Features

  • 20 million events / month
  • Free Setup Guidance
  • Unlimited Funnel Reports
  • Unlimited Cohort Reports
  • Unlimited Retention Reports
  • Unlimited Customer Profiles
  • Unlimited Group Contact Lists
  • Unlimited A/B Test Reports
  • No-Limit Conversion Periods
  • Email Support
  • Unlimited Testing/Staging Sandboxes
  • Segment Data By Any Point in Time
  • Real Time Data Monitoring/Debugger Tool
  • Multi and Cross Platform/Device Support
  • Data Export
  • Power Report
  • Dedicated Customer Success Manager
  • Onboarding Specialist
  • Dedicated Metrics Specialist
  • EmailandPhone Support
  • Increased Storage Capacity

Starter

$2004
for 1 Year / 1 user(s)

Features

  • Up to 500,000 events / month
  • Free Setup Guidance
  • Unlimited Funnel Reports
  • Unlimited Cohort Reports
  • Unlimited Retention Reports
  • Unlimited Customer Profiles
  • Unlimited Group Contact Lists
  • Unlimited A/B Test Reports
  • No-Limit Conversion Periods
  • Email Support
  • Unlimited Testing/Staging Sandboxes
  • Segment Data By Any Point in Time
  • Real Time Data Monitoring/Debugger Tool
  • Multi and Cross Platform/Device Support
  • Data Export

Basic

$7008
for 1 Year / 1 user(s)

Features

  • Up to 5 million events / month
  • Free Setup Guidance
  • Unlimited Funnel Reports
  • Unlimited Cohort Reports
  • Unlimited Retention Reports
  • Unlimited Customer Profiles
  • Unlimited Group Contact Lists
  • Unlimited A/B Test Reports
  • No-Limit Conversion Periods
  • Email Support
  • Unlimited Testing/Staging Sandboxes
  • Segment Data By Any Point in Time
  • Real Time Data Monitoring/Debugger Tool
  • Multi and Cross Platform/Device Support
  • Data Export

Professional

$20004
for 1 Year / 1 user(s)

Features

  • 20 million events / month
  • Free Setup Guidance
  • Unlimited Funnel Reports
  • Unlimited Cohort Reports
  • Unlimited Retention Reports
  • Unlimited Customer Profiles
  • Unlimited Group Contact Lists
  • Unlimited A/B Test Reports
  • No-Limit Conversion Periods
  • Email Support
  • Unlimited Testing/Staging Sandboxes
  • Segment Data By Any Point in Time
  • Real Time Data Monitoring/Debugger Tool
  • Multi and Cross Platform/Device Support
  • Data Export
  • Power Report
  • Dedicated Customer Success Manager
  • Onboarding Specialist
  • Dedicated Metrics Specialist
  • EmailandPhone Support
  • Increased Storage Capacity

Showing 4 out of 15 - View All

KISSmetrics Integrations

logo for Wordpress

Wordpress

Shopping Cart

KISSmetrics integrates with Wordpress. WordPress is one of the best CMS platforms that helps you create a blog or a website started in n...
Learn More

logo for Shopify

Shopify

Shopping Cart

KISSmetrics integrates with Shopify. Shopify provides a commerce platform that allows you to sell at a retail location, online, and ev...
Learn More

logo for Qualaroo

Qualaroo

Online Survey

KISSmetrics integrates with Qualaroo. Qualaroo is a marketing software company that creates solutions to help companies understand and ...
Learn More

logo for Visual Website Optimizer

Visual Website Optimizer

Conversion Optimization

KISSmetrics integrates with Visual Website Optimizer. Visual Website Optimizer gives you a lot of options for setting up A/B or multivariate tests on y...
Learn More

View All

Critic Reviews

  • 82

    Cloudswave Score for KISSmetrics

    Rating based on 92 Critic Reviews

    9 Favorable reviews
    82 %
    2 Mixed reviews
    18 %
    0 unfavorable reviews
    0 %
  • Kissmetrics Use Cases and Deployment ScopeKissmetrics gives us essential information about key metrics along our motion rate which are critical for adoption by our users. These insights put us in a position to be proactive in identifying trends contrary to our assumptions during development/ release and also closely support the effective pursuit of our OKRs for the whole Product team.

    Pros : Very simple UX for non tech professionalsKeeps the important metrics front and center with daily summariesEasy to integrate with minimal burden on systems

    Cons : Would love to be able to drill down on the data more (once it's available).

  • Kissmetrics is one the best tools that can be used to recognize holes in the funnel. You can get in detailed reports about the behavior of your users from this tool. It has some unique features that you cannot find in other popular tools such as Google Analytics.

  • We have been using the tool for a couple of years to measure precisely our conversion funnel on various A/B tests. It requires quite a bit of training before you can really master the various options and reports but it is powerful. Over the last couple of years they have been increasing very significantly their entry pack which makes it today a pricey solution. The price varies based on the number of events you track per month. The main issue is that you don't receive any warnings if you go over your plan limit and they start charging you the next plan automatically. On top, as you don't receive any invoice by email you need to be on top of your credit card statement to know how much your are spending

    Pros : Customizable Reports Scalability

    Cons : Expensive Poor transparency on billing practices

View All

User Reviews


  • 2 In total

    4
    2
  • User review from

    Javier J. Hernandez Garcia

    All opinions are personal, and they don't reflect the opinions of my employer either past, present or future. The amount of data and options are amazing. Really powerful tool. As well as the fact that all that data can be combine with different search levels really makes this tool one of the best out there. I've been impressed by the quality of information you can find on Kissmetrics, and they always have something new which is interesting.

    Pros :

    • The amount of data and options are amazing. Really powerful tool. This without a doubt the best feature about Kiss Metrics.But the fact that all that data can be combined with different search levels really makes this tool one of the best out there.
    • I used Kiss Metrics a lot from a professional point of view. And you can do so much inside KissMetrics too. You can do many reports, users searches. A/B test etc.
    • I am always using this tool for data analysis and trying to figure out more about our users. It is really a powerful tool if you know how to use it, this can be hard a first. Though KissMetrics does offer a good level of support in that sense.

    Cons :

    • The level of support wasn't as great before, I wrote another review about KissMetrics where I complained about this.
    • I actually said the following "They are hard to reach and even harder to get a feedback from them. This is the most frustrating aspect of Kiss Metrics" this is not the case anymore.
    • Actually, after I wrote that review to reach out to me and apologise and we set a few call since them to solve my needs and problems, so I can't complain about that anymore.
    • They have a tool call the path tool that is really not that good but apart from that everything else on Kiss things to be working well now. And the fact that they have improved their customer service is also a big plus.
    • Last time I ranked them 6/10 now I am giving them a 8/10 I wish all companies will bother to read reviews and check what their users are thinking like KissMetrics did.

    • April 13, 2016
  • User review from

    Sean Caruana

    In the industry of web analytics, there are quite a few tools which can be used. The most popular choice is arguably Google Analytics, which makes a lot of sense. Why would website administrators and marketing teams choose another tool, when Google Analytics can provide detailed statistics and data for free? For the most part, this is a perfectly valid statement. However, this best reason to use a tool like KISSMetrics over Google Analytics, is because the latter is best at harvesting and providing sampled data, which changes frequently.

    KISSMetrics, on the other hand, is best at honing in on individual user data and patterns, which is needed for optimising conversion rates and understanding why users frequently leave a checkout process or web page for reasons which are not immediately noticeable. For example, KISSMetrics can be used to provide useful data for optimising the purchasing workflow, by indicating certain stages where customers decide to abandon their purchase and leave before completing checkout. This is something which is not straightforward to achieve with Google Analytics. Therefore, rather than using KISSMetrics instead of Google Analytics, it might be a good idea to use both of them together. Once the data is collected, KISSMetrics contains numerous tools for analysing the data and determining patterns.

    It also has excellent reporting capabilities. These features are really easily accessible, thanks to a clean, user-friendly interface which is easy for marketing teams with limited technical know-how to navigate. Integration can be a bit of an issue for certain users, as KISSMetrics' API is not as straightforward as Google Analytics' to work with. However, the most popular content management systems all seem to contain plugins for integration, so that can simplify the process.

    Unlike Google Analytics, KISSMetrics is not free, although it does offer a free trial. This might put off certain users with websites which do not have too many hits.

    Pros :

    • Excellent tools for analysing the data which is harvested.
    • KISSMetrics is more specialised at seeing how users interact with a website than Google Analytics, as it provides more specific metrics.
    • Can indicate why users abandon certain pages or checkout.
    • KISSMetrics is better suited for scenarios where specific data of individual users is required, rather than average and sampled data, unlike Google Analytics.
    • Can be used to drill down on specific users, to understand what makes them leave the website, or not go through with a purchase.
    • Detailed reporting.
    • Available as a plugin on the most popular content management systems
    • User-friendly and clean interface.andnbsp; andnbsp;

    Cons :

    • Advanced integration with the API is not as easy as Google Analytics.
    • Expensive when compared with Google Analytics, which provides almost everything for free.
    • Not as detailed as Google Analytics for analysing the source of traffic.

    • March 19, 2016
View All Alternatives

Alternatives to KISSmetrics

KISSmetrics

Free Download: Web Analytics Software Pricing Guide

Enter your email and press continue to start downloading.

Detailed comparison of the 10 best Web Analytics software!

One last step to begin your download:

Complete this brief form and we'll email you the PDF document.

Thank you for downloading the Detailed comparison of the 10 best Web Analytics softwares white paper..

The white paper has been sent to your email. You can also download it right now from this URL: Detailed comparison of the 10 best Web Analytics softwares


Other must read white papers for you

clic to downlaod
Download This whitepaper
whitepaper image
How to Measure and Fix Your Leaky Marketing Funnel

Detailed comparison of the 10 best Web Analytics softwares