Software Comparison
Google Analytics vs Crazy Egg vs KISSmetrics vs Slemma

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Listed in : Business Intelligence & Analytics

Google Analytics is a service offered by Google that generates detailed statistics about the visitors to a website. The product is targeted towards ma... Learn More


Listed in : Business Intelligence & Analytics

Crazy Egg is a web analytics software that shows you a heatmap picture where your users click on your website. Also, it will help you identify what's ... Learn More


Listed in : Business Intelligence & Analytics

KISSmetrics is a powerful web analytics solution that helps you to increase customer acquisition and retention rates, make smarter business decisions,... Learn More


Listed in : Business Intelligence & Analytics

Slemma brings your data and team together, giving everyone the ability to explore data and share insights across the company. With Slemma, you and you... Learn More

Free Trial

Pricing Starting From

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Google Analytics

Web Analytics

Free Plan

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Crazy Egg

Web Analytics

$ 9
For 1 Month / 1 user(s)

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KISSmetrics

Web Analytics

$ 200
For 1 Month / 1 user(s)

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Slemma

Business Intelligence & Analytics

$ 29
For 1 Month / 3 user(s)

Available Features

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Google Analytics

Web Analytics

Data Collection & Management

Data Consolidation

Data Analytics & Reporting

Data Activation

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Crazy Egg

Web Analytics

250 000 Visits/ Month

100 Active Pages

Hourly Reporting

Heatmap Report

Scrollmap Report

Confetti Report

Overlay Report

List Report

Multiple Domains

Filter by Date Range

Priority Email Support

Priority Phone Support

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KISSmetrics

Web Analytics

20 million events / month

Free Setup Guidance

Unlimited Funnel Reports

Unlimited Cohort Reports

Unlimited Retention Reports

Unlimited Customer Profiles

Unlimited Group Contact Lists

Unlimited A/B Test Reports

No-Limit Conversion Periods

Email Support

Unlimited Testing/Staging Sandboxes

Segment Data By Any Point in Time

Real Time Data Monitoring/Debugger Tool

Multi and Cross Platform/Device Support

Data Export

Power Report

Dedicated Customer Success Manager

Onboarding Specialist

Dedicated Metrics Specialist

Email & Phone Support

Increased Storage Capacity

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Slemma

Business Intelligence & Analytics

Local Files, Files by URL, Cloud Storage

Database integrations

Integrations with Cloud Services

Dashboard Designer

Presentation Builder

Calculations

Data blending

Dashboard & Data export

Scheduled Emails

24/7 Chat Support

Free Trial Availability

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Google Analytics

Web Analytics
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Crazy Egg

Web Analytics
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KISSmetrics

Web Analytics
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Slemma

Business Intelligence & Analytics
Free Trial Available

Most Favorable User Review

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Google Analytics

Web Analytics
User review from
10
Alejandra López
Apr 21, 2016

I discovered Google Analytics when I made a Redbubble account and started uploading my work. I wanted to keep track of how many visitors my page had, saw my content, know which of those contents was the most popular.. overall statistics about my page and how to manage it.I found this platform to be very user-friendly and tried it with my portfolio, it was the best decision I've made. I can now see how many people come to my site, what they do when they're there, how much time they spend on a tab and which of my posts are more popular.

Pros :

  • It gives you important information about the types of costumers who visit your page, so managing your content is easier and more effective.
  • The range of reports and statistics are amazing. It makes basic reports, but it also allows you to dig deeper and make advanced analysis of your data results.
  • Even if you don't really know how to use it, there are several videos online and across the tool to help and teach you how to use it.
  • It is a software made by Google, so it is constantly updating and getting new features.
  • There is also a mobile app analytic, but I've never tried it.
  • It is also free software, so my advice is to go ahead and give it a try!



Cons :

  • At first glance it looks like a complex platform, it can be a little overwhelming, there should be a video guided walkthrough / tour when you first sign up.
  • Complex visualization of the data like the views flow are great, but kind of hard to customize and applying filtering actions is nearly impossible.
  • Once you understand how the page / system works you'll see it's quite simple to use, very effective, and it'll become a fun / interesting tool to use.

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Crazy Egg

Web Analytics
User review from
8
Sam Gooch
Oct 9, 2015

Crazy Egg is a great heat map tool that allows you to get a visual representation of how users engage with your website, with several ways to see the data, from the ‘confetti’ click locations, to scroll maps that help you to understand the percentage of people who scroll down your website. It provides you with a clear picture of obstacles that your users may be facing and buttons/links that are not being clicked, allowing you to update your pages to make them more intuitive and function the way that your users expect them to function.

Pros :

There are plans that have been designed for everyone, from a small low-cost plan that provides enough data for somebody that has a small website with low traffic, to agencies that manage high traffic websites, tracking multiple pages across multiple domains. There are several ways to view your user engagement, each one of them has its own benefits, giving you clear visuals of user interaction. You can block IP addresses to ensure that you (or your company) don’t influence the results The interface is so easy to use, allowing you to quickly set up tracking and easily switch between your snapshots.

Cons :

If you show different content to returning users using cookies, Crazy Egg will not recognise this, which means that the original snapshot of your page will be shown despite user interaction with different content. After downloading reports for pages that use javascript to make navigation stick to the top of the page, I found that the snapshots were affected which made them unusable. You have to pay for a full year, so despite the monthly costs working out low, you need to be ready to pay for and commit to a full year.

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KISSmetrics

Web Analytics
User review from
8
Javier J. Hernandez Garcia
Apr 13, 2016

All opinions are personal, and they don't reflect the opinions of my employer either past, present or future. The amount of data and options are amazing. Really powerful tool. As well as the fact that all that data can be combine with different search levels really makes this tool one of the best out there. I've been impressed by the quality of information you can find on Kissmetrics, and they always have something new which is interesting.

Pros :

  • The amount of data and options are amazing. Really powerful tool. This without a doubt the best feature about Kiss Metrics.But the fact that all that data can be combined with different search levels really makes this tool one of the best out there.
  • I used Kiss Metrics a lot from a professional point of view. And you can do so much inside KissMetrics too. You can do many reports, users searches. A/B test etc.
  • I am always using this tool for data analysis and trying to figure out more about our users. It is really a powerful tool if you know how to use it, this can be hard a first. Though KissMetrics does offer a good level of support in that sense.

Cons :

  • The level of support wasn't as great before, I wrote another review about KissMetrics where I complained about this.
  • I actually said the following "They are hard to reach and even harder to get a feedback from them. This is the most frustrating aspect of Kiss Metrics" this is not the case anymore.
  • Actually, after I wrote that review to reach out to me and apologise and we set a few call since them to solve my needs and problems, so I can't complain about that anymore.
  • They have a tool call the path tool that is really not that good but apart from that everything else on Kiss things to be working well now. And the fact that they have improved their customer service is also a big plus.
  • Last time I ranked them 6/10 now I am giving them a 8/10 I wish all companies will bother to read reviews and check what their users are thinking like KissMetrics did.

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Slemma

Business Intelligence & Analytics

No favorable user review available yet for Slemma.

Most Favorable Critic Review

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Google Analytics

Web Analytics
100
Anonymous contribution , BlinkList

Monday 30 September 2013

Google Analytics is a free service and is arguably one of the most powerful tools you'll ever use in order to develop your website. It links with all of your other Google account information allowing you to access everything from a single connection. The charts are appealing and the information is greatly accurate. Since bots can appear seemingly random, it's a welcome change to not have to include those inorganic numbers if you are trying to gauge your site's popularity.

More about Google Analytics
View all the Google Analytics Critic Reviews
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Crazy Egg

Web Analytics
100
Rean John Uehara , 1st Web Designer

Monday 17 March 2014

I’ve tested a couple of other heatmap tracking tools and none of them has come near to what Crazy Egg has to offer. Ditch the eye tracking tools, and even In-Page analytics, and pick up Crazy Egg if you want to increase your website’s conversion rate. I highly recommend Crazy Egg. It’s very easy to use and fairly priced. It gives you what you want. No fluff!

More about Crazy Egg
View all the Crazy Egg Critic Reviews
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KISSmetrics

Web Analytics
100
Greg Roth , Customer Love

Wednesday 29 October 2014

Kissmetrics is one the best tools that can be used to recognize holes in the funnel. You can get in detailed reports about the behavior of your users from this tool. It has some unique features that you cannot find in other popular tools such as Google Analytics.

More about KISSmetrics
View all the KISSmetrics Critic Reviews
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Slemma

Business Intelligence & Analytics

Most Unfavorable Critic Review

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Google Analytics

Web Analytics
50
Sarah Bankston , Et mars

Sunday 15 January 2012

Google Analytics offers users an amazing amount of data about their website visitors. Primarily geared toward e-commerce, some of the functionality of Google Analytics isn’t relevant to libraries. More importantly, the data is given without context, allowing users to see how website visitors are behaving but not why. In light of this, Google Analytics is most powerful as a tool for gathering information to complement and inform other library assessment efforts.

More about Google Analytics
View all the Google Analytics Critic Reviews
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Crazy Egg

Web Analytics
40
Michael D. , G2 Crowd

Tuesday 02 December 2014

What do you like best?Crazy Egg has the possibility to be such a powerful tool. It's very easy to add the javascript snippet and to export results. One thing I love is that Crazy Egg allows you to download snapshot results in a convenient zip folder, with different files laid out. Each snapshot also features the conditions (time frame, number of visitors and actions and site name) right there on the file, which is nice for providing context.What do you dislike?The interface is rough. ROUGH. Their menu options are hidden and often times you are left wondering "OK, now what do I do?" For example, if you reach your limit of screenshots, they bring you to a screen to delete screenshots but you can't do it one at a time, you need to select all before they will give you the option to delete. Also the "in snapshot" menu can be really confusing.Recommendations to others considering the productCrazy Egg can be rather unreliable when it comes to the data it provides, so only use its features as a back-up. It's a great tool for helping to validate certain ideas or testing opportunities, but as a tool it has it's faults - for example, sometimes it doesn't gather all clicks, or if some content doesn't come into focus right away (say via Parallax) then it won't show you really what customers are clicking on. Basically don't rely solely upon Crazy Egg.What business problems are you solving? What benefits have you realized?I am helping to solve the problem of confused website visitors - making it easier to find roadblocks visitors face when they are looking to complete a conversion. I help clients make money by making the customer experience a better, more logical one. Removing clutter and sharpening site messaging. Besides the obvious financial benefits, I have achieved the added benefits of improved usability, site performance, cleaner design and consistent messaging during all steps in a site's sales funnel.

More about Crazy Egg
View all the Crazy Egg Critic Reviews
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KISSmetrics

Web Analytics
40
Anonymous contribution , GetApp

Friday 25 July 2014

We have been using the tool for a couple of years to measure precisely our conversion funnel on various A/B tests. It requires quite a bit of training before you can really master the various options and reports but it is powerful. Over the last couple of years they have been increasing very significantly their entry pack which makes it today a pricey solution. The price varies based on the number of events you track per month. The main issue is that you don't receive any warnings if you go over your plan limit and they start charging you the next plan automatically. On top, as you don't receive any invoice by email you need to be on top of your credit card statement to know how much your are spending

More about KISSmetrics
View all the KISSmetrics Critic Reviews
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Slemma

Business Intelligence & Analytics

No critic review available yet for Slemma .

Demo Video

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Google Analytics Demo Video

Web Analytics
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Crazy Egg Demo Video

Web Analytics
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KISSmetrics Demo Video

Web Analytics
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Slemma Demo Video

Business Intelligence & Analytics

Screenshots

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Google Analytics

Web Analytics
Screenshot for Google Analytics 4 screenshots available
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Crazy Egg

Web Analytics
Screenshot for Crazy Egg 4 screenshots available
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KISSmetrics

Web Analytics
Screenshot for KISSmetrics 4 screenshots available
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Slemma

Business Intelligence & Analytics
Screenshot for Slemma 4 screenshots available

Typical Customer

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Google Analytics

Web Analytics
  • Business
  • Personal Use
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Crazy Egg

Web Analytics
  • Business
  • Personal Use
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KISSmetrics

Web Analytics
  • Business
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Slemma

Business Intelligence & Analytics
  • N/A

Supported Devices

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Google Analytics

Web Analytics
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Crazy Egg

Web Analytics
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KISSmetrics

Web Analytics
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Slemma

Business Intelligence & Analytics

Supported Languages

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Google Analytics

Web Analytics
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Arabic
  • Hebrew
  • Portuguese
  • Polish
  • Ukrainian
  • Danish
  • Norwegian
  • Swedish
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Crazy Egg

Web Analytics
  • English
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KISSmetrics

Web Analytics
  • English
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Slemma

Business Intelligence & Analytics
  • English
  • Russian

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