Logo for Crazy Egg

Crazy Egg

Crazy Egg Reviews and Cloudswave Rating

  • 73

    Cloudswave Score for Crazy Egg

    Rating based on 23 Critic Reviews

    12 Favorable reviews
    80 %
    3 Mixed reviews
    20 %
    0 unfavorable reviews
    0 %
  • Nice heatmaps providing useful engagement data

    Crazy Egg is a very useful tool that allows you to get a better understanding of how your users are engaging with your website, offering much more than a standard Analytics package. You can easily find out where your users are clicking on your pages using heatmaps, with several designs to give you a great visual. Using this data I've been able to make informed decisions on where to place buttons/links to attract the most attention, as well as understanding which areas of the pages are getting the most attention. You can track up to 100 pages at a time (with a pro account). Plans start from $9 per month with a basic account, which is perfect for individuals with small websites, but large sites or agencies can choose the $19/$49 or $99 plan.

    Pros : Great price plans covering all audiences (individuals to agencies) easy to use heatmaps with extra data to understand the number of clicks on each element of your page ability to track several pages across a number of domains (great if you run more than one website)

    Cons : I was unable to create white label reports which is a shame

    0 of 0 people found this review helpful

    Good heatmap tool

    I highly recommended this tool to rapidly measure user interactions with static content of your website. If you're in the mood for quick prototyping and tracking how users interact with your website at almost no cost, go for it. CrazyEgg's heatmap report gave us quick clues on how to make our static pages more engaging to users, that would have been a tedious process otherwise (event tracking in Google Analytics, or other advanced tools like Kissmetrics). However, the tool shows it's limitation when it comes to tracking interactions with dynamic pages. (lack of accuracy)

    Pros : Easy to use / integrate. Provides quick insights.

    Cons : Not convenient nor accurate for dynamic pages. Lacks filtering capabilities (e.g.: "show me the heatmap on organic traffic").

    0 of 0 people found this review helpful
    Read all reviews on GetApp
  • I’ve tested a couple of other heatmap tracking tools and none of them has come near to what Crazy Egg has to offer. Ditch the eye tracking tools, and even In-Page analytics, and pick up Crazy Egg if you want to increase your website’s conversion rate. I highly recommend Crazy Egg. It’s very easy to use and fairly priced. It gives you what you want. No fluff!

    0 of 0 people found this review helpful
  • The Potential For Crazy Egg is off the charts...now about that interface...

    What do you like best?

    Crazy Egg has the possibility to be such a powerful tool. It's very easy to add the javascript snippet and to export results. One thing I love is that Crazy Egg allows you to download snapshot results in a convenient zip folder, with different files laid out. Each snapshot also features the conditions (time frame, number of visitors and actions and site name) right there on the file, which is nice for providing context.

    What do you dislike?

    The interface is rough. ROUGH. Their menu options are hidden and often times you are left wondering "OK, now what do I do?" For example, if you reach your limit of screenshots, they bring you to a screen to delete screenshots but you can't do it one at a time, you need to select all before they will give you the option to delete. Also the "in snapshot" menu can be really confusing.

    Recommendations to others considering the product

    Crazy Egg can be rather unreliable when it comes to the data it provides, so only use its features as a back-up. It's a great tool for helping to validate certain ideas or testing opportunities, but as a tool it has it's faults - for example, sometimes it doesn't gather all clicks, or if some content doesn't come into focus right away (say via Parallax) then it won't show you really what customers are clicking on.

    Basically don't rely solely upon Crazy Egg.

    What business problems are you solving? What benefits have you realized?

    I am helping to solve the problem of confused website visitors - making it easier to find roadblocks visitors face when they are looking to complete a conversion. I help clients make money by making the customer experience a better, more logical one. Removing clutter and sharpening site messaging. Besides the obvious financial benefits, I have achieved the added benefits of improved usability, site performance, cleaner design and consistent messaging during all steps in a site's sales funnel.

    0 of 0 people found this review helpful

    What do you like best?

    This product is awesome! Great for people who have a hard time understanding analytics and how people are using their site.

    What do you dislike?

    There isn't really much I dislike. I wish that the tool would go more in-depth.

    0 of 0 people found this review helpful

    What do you like best?

    Simple for developers to set up and business users to use. Provides some great on page visuals that are easy to understand

    What do you dislike?

    For dynamic pages, it is difficult to understand the the on page visuals, because the click "area" doesn't always represent what the user is actually clicking on.

    0 of 0 people found this review helpful
    Read all reviews on G2 Crowd
  • Crazy Egg is a simple yet powerful tool that allows you to see how users are interacting with you website. Through heatmaps, scrollmaps and much more you can test different designs, different colors and a lot more to optimise your website/sales pages to get the best conversion rates.

    0 of 0 people found this review helpful
  • As there can be hundreds of pages displayed on any particular website or blog, Crazy Egg can be quite limiting when it comes to track many of these. Although the information can be valuable, you are restricted from mobile tracking unless you pay for the highest subscription plan. The use of a credit card upon creating an account can also be a pitfall that many would rather avoid. However, it does come with a money-back guarantee and could be worth the time to explore the possibility of using - as long as you don't forget to cancel if you don't want the service.

    0 of 0 people found this review helpful
  • Crazy Egg is actually a great affordable tool for people who are serious about their websites. It gives you a whole new level of information about your site, and more importantly, your visitors. Hopefully with CrazyEgg on your side, you’ll finally be able to increase your conversion rates dramatically.

    0 of 0 people found this review helpful
  • It was really great experience as my revenue started to grow after making changes based on what CrazyEgg has told me, thus I am thankful, and feeling that CrazyEgg worth every single penny I’ve spent. I’ve actually used them for more than a year, and I’ve learned a great deal about my sites, and my site visitors.

    0 of 0 people found this review helpful
  • Overall I like Crazy Egg and I believe it has been very useful in understanding the behaviour of our visitors. With that knowledge, it’s easier to offer complete design solutions and to launch redesigns that make sense for our users. Google Analytics gave us a good idea and Crazy Egg helped us sharpen it in a visual way. I also believe Crazy Egg would be especially useful for a business that sells its products online. Of course some might argue that there are other ways to find out the user information this service provides. Free services, perhaps. But what Crazy Egg has that the others don’t is easiness of use as well as visual maps and tools.

    0 of 0 people found this review helpful
  • Needless to say, it is a premier analytics tool, and it can help you to truly make the most out of all of your traffic. For the minimal investment that is required, especially when considering the 30 day free trial that is included, we recommend any webmaster to give Crazy Egg a try.

    0 of 0 people found this review helpful
  • We would recommend using it if you want to gain an insight into what your users are doing, in a very basic form, when they come onto your site – i.e. what links are being used and which seem to be ignored. This can help in making design decisions to improve your users’ interactions with your site.

    0 of 0 people found this review helpful
Alternatives to Crazy Egg

Subscribe for free and get updates on new web apps and exclusive deals.

Free Download: Web Analytics Software Pricing Guide

Enter your email and press continue to start downloading.

Detailed comparison of the 10 best Web Analytics software!

One last step to begin your download:

Complete this brief form and we'll email you the PDF document.

Thank you for downloading the Detailed comparison of the 10 best Web Analytics softwares white paper..

The white paper has been sent to your email. You can also download it right now from this URL: Detailed comparison of the 10 best Web Analytics softwares

Other must read white papers for you

clic to downlaod
Download This whitepaper
whitepaper image
How to Measure and Fix Your Leaky Marketing Funnel

Detailed comparison of the 10 best Web Analytics softwares