6 Quick Tips on Authoring the Coolest Content for Your Wikis in 2017

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6 Quick Tips on Authoring the Coolest Content for Your Wikis in 2017

Although the whole internet is filled with an unbelievable diversity of information, it’s not a surprise that the quest for relevant content is more and more difficult to find every day. There’s a chain reaction behind this statement – the fact that everyone can create online content and have access to various mediums to launch that content online increases the amount of misinformation that’s circulating online.

That being said, we can feel free to conclude that people are always in search of quality content that will augment their research, whether they are looking for a piece of information for their personal or professional life.

Therefore, if you’re thinking about creating a knowledge wiki, you should be happy to know you have an audience. However, you should be aware of several aspects of this job that will enable you to create cool and fresh content that your audience will undoubtedly appreciate.

1. You Need to be Guided with One Word – Simplicity

Make it simple, but significant

The thing about internet users is that they are pretty spoiled. I know this is a harsh word to use, but it’s quite true, and I’m sure that you’ll be able to recognize yourself in the following example.

When you’re in need of a piece of info, and you’ve just encountered an article that has a promising headline, how long will you wait for it to load before you move on to the next resource? I believe that most people’s answer is no longer than a couple of seconds.

If it does load and you see that its paragraphs are too long and that your focus isn’t dragged to keywords, I’m sure you’ll find it to be a difficult read and trying to figure its message out will require a longer time than you’d like to invest in it.

This is not just you or me – everyone online applies this process whether they realize it or not. Therefore, when authoring content for your wiki, you need to have in mind that it’s very important 

2. Who Are You Creating This Knowledge Base for?

The next step is targeting your audience. When you create a profile of your ideal user, who will find your knowledge base very useful and who won’t hesitate from telling their friends with common interests about it, you may start your work.

This part is crucial because you need to understand who are you creating this for – once your mind creates an imaginary person that represents your target audience, you’ll understand what kind of vocabulary to use and which parts to focus on. If you invest your effort into this, your job will be a lot easier, and your future users will find your work very valuable.

3. Make Every Piece of Content Concise and Transparent

A quality knowledge base software is there to assist with a matter, guide you through it or help you solve a problem. With this in mind, you understand why it is important that every piece of content you incorporate into your knowledge wiki needs to be concise and transparent.

Making things unnecessarily complicated will only result in prolonging the time required for users of your knowledge base to get around and find what they are looking for. Besides, as a wiki author, you’ll be a lot more efficient if you’re guided with these two words.

4. Proper Formatting Is of Crucial Importance


We’ve already mentioned in the first paragraph how tiring it may be to read an article that’s all just plain text. With basic knowledge of formatting – applying properly formed headlines and incorporating bulletins and accents on relevant words, using bold or italic in your wiki, you’ll be able to grab the attention of your reader and enable them to learn something from you a lot faster.

5. Pay Attention to Help and Further Reading Links

Many wiki authors make the same mistake of overloading their content with links. For a random reader who enters your knowledge base, this can be confusing and overwhelming, because they are just going to end up using the resources instead of your guide, and the whole point of a guide is to have all the relevant information in one place, so the user doesn’t have to constantly click away.

Therefore, when you do incorporate links into your content, you need to make sure they are absolutely relevant. When it comes to interlinking, you should make sure that you’re guiding your users through the whole knowledge base in order to help them with the problematic parts of your text.

Any further reading links you create which lead your visitors outside of your wiki need to be relevant sources which have already been proven to be legitimate and highly useful.

6. Don’t Neglect the Power of Testing


Testing. Keyboard

Your work isn’t done when you fill in all the pages. A good wiki author is aware of the fact that there’s always room for improvement. Therefore, when you launch the first version of your knowledge base online, make sure to ask for feedback and put in additional efforts into optimizing, until it becomes a valued knowledge source.

Contributing to the world wide web by enriching it with a quality knowledge base is a responsible job. As an author, it’s quite important that you learn how to predict the needs of your target audience and create a piece of content that fits their requirements. Using these guidelines for your project will undoubtedly help you do so.

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About Jason Grills

Jason Grills is a writer and a technical support executive currently associated with ProProfs Knowledgebase Software. He enjoys writing about emerging software products, new designs, and trends in content marketing. He lives in Los Angeles, California. In his spare time, Jason enjoys pampering his pet dogs, shopping, and doing all things creative.

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